Your plans changed and now you are worried about how to cancel your Sun Country flight. Sun Country Airlines provides a flexible Sun Country Cancellation Policy for its passengers. Whether it’s a sudden change in schedule or an unexpected event, Sun Country Cancellation policy ensures that passengers can adjust their bookings with ease. In this blog, you will be aware of the Sun Country flight cancellation policy, fee, process, refund policy, and how getting a refund works.
What is the Sun Country Cancellation Policy?
Under the Sun Country flight cancellation policy, you can cancel a ticket without any penalty charged within 24 hours of booking.
- You can cancel both refundable and non-refundable tickets without any charge provided this is 60 days or more before the scheduled flight’s departure.
- Non-refundable Tickets cannot be refunded after the grace period of 24 hours.
- Refundable tickets are refundable up to 2 hours prior to departure.
- Any flight delayed 6 hours above will qualify you to cancel your booking hence getting a full refund.
- If the flight booked by the airline is not one that you wish to accept, then you can cancel a reservation and receive a refund.
- If an airline cancels your reservation, then you will get a complete refund.
- If you are unable to board the aircraft for whatever reason or you are denied boarding. In that case, you can get a refund without any deductions, and, depending on the time you were informed that you would be denied boarding, you could receive denied boarding compensation.
Sun Country 24 hour Cancellation Policy
Sun Country’s 24-hour cancellation policy states that if one wishes to cancel a ticket to a flight within 24 hours of making the booking, this can be done free of charge, and the additional refund fee is waived on both refundable & non-refundable tickets. However, this applies only 7 days before the scheduled departure date of the flights booked. Bookings for less than 7 days prior to flight are not eligible for a refund on your non-refundable ticket.
How to Cancel Sun Country Airlines Flight?
Sun Country Airlines offers passengers an opportunity to cancel flights online and offline.
Online Method:
This is how you can cancel the flight online.
- Open your web browser, and go to the official Sun Country website.
- On the webpage click ‘Manage’ on the Homepage which will open a new window.
- Input your booking code and the last name of the passenger in the field.
- Choose ‘Continue’ and then click on the ‘Cancel’ button from the following page to cancel your flight.
- If you are eligible, you can receive your refund via the online portal.
Offline Method
If you do not want to cancel your flights online, there are other offline ways through which you can cancel your flight. Here are the steps that are followed for cancellation through offline ways:
- Calling Sun Country Airlines Customer Care Number: You can call 651-905-2737 to contact a customer care executive who will help you with the cancellation of the flight.
- Visiting Airport Kiosk: Other than this, passengers can visit the nearest airport kiosk and ask the agent to cancel their flights.
Sun Country Airlines Flight Cancellation Fee:
Cancellation fees are one of the issues travelers face when considering canceling a flight. However, Sun Country Airlines has a flexible air travel flight cancellation policy.
- Sun Country doesn’t charge a fee when a passenger cancels their flight 60 or more days before the flight departure date.
- The cancellation fee will cost you $50 if you cancel your flight from 14 to 59 days before the travel date
- The cancellation fee will cost you $100 if you cancel your flight 14 or less days prior to the travel date.
Sun Country Cancellation Refund Policy
Based on the Sun Country cancelation policy, tickets will be subject to these refund rules:
- You will be refunded your flight if your reservation is done two days before you will depart.
- If you purchase tickets with credit cards after requesting, the money will be repaid within 7 days. Meanwhile, it will take 20 business days for a refund if your ticket has been purchased in cash.
- You will be refunded to the very same original method of payment or through e-credits.
How do I get refunds for my Canceled Flights?
Follow these steps to request a refund of your booking:
- Open the Airline website with any of your preferred browsers.
- On the homepage click on “manage booking”.
- They have a box on the top right corner enter your reservation code and last name.
- You can preview your entire details after confirming on that page.
- From the menu list, you can select the refund request option for your flight.
- Fill out the refund form
- After completing the form, click on the submit button
- The Sun Country customer care service team will look into processing your refund request
Conclusion
Sun Country Cancellation policy allows passengers to cancel their flight within the initial 24 hours from booking without any cancellation charges. If passengers use credit cards to purchase their tickets, they will receive a refund within 7 days of making a request; if they pay with cash, it will take 20 business days.
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