United Airlines MDW Terminal

United Airlines operates as the primary carrier at Chicago Midway International Airport. To meet the needs of international travelers, the airline provides top-notch amenities for a premium experience. Additionally, the United Airlines MDW Terminal offers last-minute services to enhance your travel.

In this guide, we’ll detail the services available at Chicago Midway International Airport and provide the key information you need for a seamless journey.

United Airlines MDW Terminal – Chicago Midway International Airport Overview

Which Terminal is United Airlines at Chicago Midway International Airport (MDW)?

United Airlines operates out of Terminal 1 at Chicago Midway International Airport, handling both departures and arrivals.

Departure Information for United Airlines at MDW Airport

Flights with United Airlines depart from Terminal 1. For international flights, bags must be checked in at least 3 hours before departure. Passengers traveling with pets, requesting accessible services, or unaccompanied minors should complete their check-in at this terminal. The minimum check-in time for international flights is 60 minutes before departure, while for domestic flights it is 45 minutes. The ticket counter is also located in Terminal 1 for last-minute ticket purchases at discounted rates.

Arrival Information for United Airlines at MDW Airport

United Airlines flights arrive at Terminal 1. Upon arrival, passengers must go through immigration and customs if applicable. For baggage retrieval, follow the signs to the baggage claim area and collect your luggage at the designated carousel.

Lost, Delayed, or Damaged Baggage at United Airlines MDW Airport

If your baggage is lost, delayed, or damaged, report the issue immediately at the UA baggage service office in Terminal 1. Fill out a Baggage Claim form and receive a file reference number. You can track your claim status using the United Airlines app or contact the Baggage Recovery Team at 1-800-335-2247 (International 1-281-821-3526). For delayed baggage, you must file a report within 24 hours. If your baggage is still missing after 5 days, you can file a lost baggage claim and seek reimbursement for essential items. Severe damage should be reported at the baggage service counter.

Flight Delay and Cancellation Compensation

For flights delayed by three hours or more, passengers are entitled to compensation based on distance:
– 250 euros for flights of 1,500 km or less
– 400 euros for flights between 1,500 km and 3,500 km
– 600 euros for flights over 3,500 km

For last-minute cancellations, passengers can choose between a refund, rerouting on the next available flight, or rescheduling. If an alternative flight results in a delay of 4 hours or more, 50% of the compensation amount may be granted.

Facilities and Amenities at United Airlines MDW Terminal

The United Airlines terminal at Chicago Midway offers a range of amenities including:
– WiFi
– ATMs
– Bicycle lockers
– Courtesy phones
– CLEAR ID
– Global Entry
– Lactation rooms
– Luggage carts by Smarte Carte
– PPE vending machines by Prepango
– Prepaid debit cards by Ready Credit Corporation
– Shoeshine by The Classic Shine
– Vending machines by Canteen MDW
– Security assistance
– Baggage check and claim
– Portable charging by Fuel Rod

List of all United Airlines Terminal

Location of MDW Terminal Chicago Midway International Airport

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