United Airlines Terminal Logan (Boston Logan International Airport) is Terminal B, which is the largest terminal in the airport. It provides a range of amenities and services for passengers. Terminal B is not just an important hub for United Airlines but also handles international and domestic airlines of other major airlines.

United Airlines Boston Logan International Airport Terminal Information

United Airlines Contact Number +18002356426
United Airlines BOS Arrivals Terminal Terminal B
United Airlines BOS Departures Terminal Terminal B
Airport Code BOS
Ticket Counter Hours 24 Hours a Day
Country United States
United Airlines Official Website www.united.com
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Levels at Terminal B

Terminal B located at Boston Logan International Airport (BOS) comprises two levels, each with different functions and offering various amenities for passengers. Below is a list of the different levels within Terminal B:

  • level 1Level One is an areas for arrivals, which are divided into two sections: North and South buildings. Both buildings are connected through walkways, making it easier for passengers to navigate the zones. Passengers can take transport on the ground to connect.
  • Level 2 Second level comprises the departure zone, which includes several check-in counters. The level is divided in two parts: North and South.
  • North: North side has gates B37 (B37), B38, B30, and B29-21.
  • South: South side has gates B4-B14, B1B3 and B15-B29.

Services at Terminal B

United Airlines Logan terminal at Boston Logan International Airport (BOS) has a range of amenities to improve travelers’ experience. This is a complete list of services available within Terminal B:

1) Ticketing and Check-In:

  • Counters to purchase tickets for Airline
  • Self-service kiosks that allow registration and printing of boarding passes.

2) Security Checkpoint:

  • Security screening for departing passengers

3) Shopping and Dining:

  • Retail stores selling a wide range of merchandise, including clothing and electronics, books and even souvenirs
  • Duty-free shops that allow tax-free shopping
  • Cafes, restaurants and food courts that offer diverse eating options, including cafes, fast-food restaurants and sit-down eateries

4) Lounges:

  • United Club lounge for eligible customers, providing amenities like comfortable seating with a bar, free snacks and drinks as well as Wi-Fi and business services.

5) Departure Gates:

  • Gates for boarding gates for a variety of airlines such as United Airlines and other carriers that operate at Terminal B

6) Baggage Claim:

  • Baggage claim area to retrieve checked baggage on arrival

7) Ground Transportation:

  • Taxi stands for Taxi
  • Locations for pickups of rideshare
  • Shuttle services that transport passengers to locations nearby

8) Airline Offices:

  • Offices of several airlines, acting as hubs for operations and providing customer support

9) Restrooms:

  • Toilet facilities are available throughout the terminal

10) Information Desks:

  • Information desks that provide assistance to passengers directions, general information about the airport

11) Charging Stations:

  • Power outlets as well as USB port for charging electronic devices

12) Wi-Fi:

  • Access to Wi-Fi for free throughout the terminal

13) ATM and Currency Exchange:

  • Automated machines for teller (ATMs) to withdraw cash
  • Services for currency exchange for international travelers

14) Medical Services:

  • First aid and medical assistance services

15) Pet Relief Areas:

  • Areas designated for passengers traveling with pets, to offer relief to their pets

16) Accessibility Facilities:

  • Accessibility for wheelchairs throughout the terminal including ramps, elevators and designated parking spaces

17) Lost & Found:

  • Lost & Found services for the reporting of lost items and retrieving them

A list of all Delta Airlines Terminal around the world

An overview of United Terminal at Logan airport

United Airlines presents its passengers with a variety of options beginning with making reservations, through cancellations, to seat upgrade and much more. Let’s talk the advantages you enjoy when you’re in Logan’s Terminal B.

Book Tickets

There are many options to purchase United Airlines tickets at Terminal B of Boston Logan International Airport (BOS) Some of the many options available are:

  • online booking: Most simple, and efficient method to book United Airlines tickets is through their official website. Go to their United Airlines website and enter the details of your trip, such as the cities you will be arriving and departing from along with travel dates, as well as how many passengers. The website will list the available flights and their prices and choices.
  • United Airlines App: If you prefer to use mobile devices then you can get this United Airlines app onto your tablet or smartphone. The app lets you look for flights, see the prices and availability of seats and even book your flights using your smartphone. Simply input your travel information and select the flights you want to fly give the passenger’s information and then complete the booking process via the application.
  • United Airlines Ticket Counter: If you prefer to make your reservations in person, go to the United Airlines ticket counter located in Terminal B of Boston Logan Airport. Go to the ticket counter and talk to an United Airlines representative who will assist you in making reservations for your desired flight. Make sure you have the details of your trip and any particular needs or preferences you might have.

Cancel Tickets

If you want to change or cancel United Airlines tickets at Terminal B of Boston Logan International Airport (BOS) There are several choices:

  • Call Cancellation: United Airlines offers customers service assistance for cancellation requests. Contact United Airlines’ customer service number, which is normally open 24/7, and speak to an agent. You must provide them with your booking details, including the confirmation number. Also, inform them that you’d like to cancel the reservation.
  • Airport Ticket Counter If you would prefer you cancel United Airlines tickets in person then you can go to the United Airlines ticket counter at Terminal B of Boston Logan Airport. Go to the ticket counter and talk to an United Airlines representative. Tell them you’d prefer to cancel the reservation and they’ll help you in cancelling your reservation and all applicable costs or policies for refunds.

When you cancel or rescheduling your United Airlines tickets, it’s crucial to check the conditions of your fare, cancellation policies, and any penalties or fees. The cancellation policy can differ based on the type of fare the ticket’s rules and regulations, as well as the timing of cancellation in relation to the date of your departure.

Upgrade Seats

Passengers are able to inquire about upgrades to seats as well as their available in the United Airlines ticket counter located at the airport. There, United Airlines representatives will assist customers in evaluating the options for upgrading their seats and will give information about any related charges or conditions.

United Airlines also offers the possibility of upgrading seats via the MileagePlus loyalty scheme. Customers who are members of the program could get the chance to use the miles accrued for upgrading their seat to a more luxurious class, for example Economy Plus or Business Class depending on availability.

Options for Check-in

Customers traveling via Boston Logan International Airport (BOS) have multiple alternatives for checking in with United Airlines. The possible check-in options are as follows:

Self-Serve Devices: United Airlines offers self-service kiosks within the terminal at Boston Logan Airport. Passengers can use these kiosks to print their boarding cards, choose their seats, and check in. Just enter your booking information, follow the on-screen instructions, and pick up your printed boarding pass.

Counter-Ticket Check-In: Travelers with special needs or those who would rather get assistance in person can check in at the airport ticket counter for United Airlines. When you approach the counter with your identification and booking details, a member of the United Airlines personnel will help you with the check-in procedure.

Allowance for Baggage

Generally, United Airlines charges no fees for passengers to bring one carry-on bag and one personal item on board. The carry-on luggage needs to adhere to the airline’s size and weight guidelines, which are normally approximately 22 x 14 x 9 inches and 40 pounds.

United Airlines typically charges a fee for each piece of checked luggage. Various factors, including the destination, service class, and whether the suitcase is paid for in-person at the airport or in advance online, might affect the cost of checking and packing. The maximum weight allowed per checked bag is generally 50 pounds, and the maximum linear dimensions (length + width + height) are typically 62 inches. 

Lost and Found

United Airlines offers lost and found services in Terminal B at Boston Logan Airport (BOS). If you lose something during your trip with United Airlines or in the terminal, here is important information about lost and found services in Terminal B:

Reporting a Loss: If you lose something, it is important to report it: As soon as possible. Notify a United Airlines representative or go to the lost and found office in Terminal B to file a report. Detailed information about the lost item, such as a description and unique identifier, will help in its recovery.

Returning Lost and Found: If a lost item is found and deposited at the lost and found office, United Airlines will make every effort to recover your belongings. Typically, you will need to provide proof of ownership, such as: B. Identifying features, serial number, or other evidence of the lost item.

Contact Information: If you would like to inquire about a lost item or require further assistance with United Airlines Lost and Found Service in Terminal B, please contact the appropriate Lost and Found team. For the most accurate and up-to-date contact information, we recommend that you visit the official United Airlines website or contact customer service.

Unaccompanied Minor Service

United Airlines offers the Unaccompanied Minor (UM) service at Boston Logan Airport (BOS) to ensure a safe and comfortable journey for unaccompanied minors. Here are some important details about United Airlines’ Unaccompanied Minor service at BOS:

Eligibility: The Unaccompanied Minor service is available for children between the ages of 5 and 14 who are traveling without a parent or guardian. The service is also available for children between the ages of 15 and 17 upon request of the parent or guardian.

Reservation: Advance reservations are required to use the Unaccompanied Minor service. Contact United Airlines or visit their official website to make a reservation by filling in all the required information.

Car Rental at Boston Logan Airport

Boston Logan Airport (BOS) offers a variety of car rental options to provide travelers with convenient transportation. Here is some information about car rental at Boston Logan Airport:

Car Rental: Boston Logan Airport is home to several well-known car rental companies, including Hertz, Avis, Budget, Enterprise, National, Alamo, Thrifty, and Dollar. These companies have rental desks at the Car Rental Center, which is accessible by free shuttle service from all airport terminals.

Car Rental Center: The Car Rental Center at Boston Logan Airport serves as the central point for car rentals. It is located at 15 Transportation Way in East Boston and is accessible by airport shuttle bus.

Shuttle Service: A complimentary shuttle bus runs regularly between the airport terminals and the car rental center. Look for the designated shuttle pick-up locations outside each terminal and follow signs that say “Car Rental Shuttle.”

Reservations and Requirements: We recommend reserving your rental car in advance to ensure rental car availability and optimize the pick-up process. Each rental car company has its own requirements regarding age restrictions, driver’s licenses, payment methods, etc.

Parking Options at Boston Logan Airport

Boston Logan Airport offers a variety of parking options to meet the needs of travelers. Some of the parking options available at the airport are listed below:

Terminal Parking: Each terminal at Boston Logan Airport has its own parking lot within walking distance. These lots are convenient for short-term parking. B. To drop off or pick up passengers. Terminal parking lots usually have hourly rates, and parking for longer periods can be quite costly.

Central Parking: Central parking is a covered, multi-storey parking lot located between the terminals. They offer short-term and long-term parking options. The central parking lots have covered parking and are connected to the terminals by walkways and sidewalks.

These lots are located a little further away from the terminals but offer free shuttle service to and from the terminals. Economy parking rates are lower than the terminal and central parking lots.

Hotels near Boston Logan Airport

There are several hotels near Boston Logan Airport that offer convenient accommodation options for travelers:

The Envoy Hotel

Hilton Boston Logan Airport

Hyatt Regency Boston Harbor

Courtyard Boston Logan Airport

Holiday Inn Express & Suites Boston

Embassy Suites by Hilton Boston at Logan Airport

United Airlines BOS Boston Logan International Airport Location Map

Summary

United Airlines operates from Terminal B at Boston Logan Airport (BOS) and offers a variety of services and facilities to travelers. United Airlines is committed to providing a smooth and comfortable travel experience for all passengers. In addition, the airline offers lost property handling services to assist passengers in finding items they have left behind. If you are traveling through Logan Terminal B, we recommend that you check United Airlines’ specific policies and procedures by visiting their official website or contacting customer service.

Frequently Asked Questions:

Q1 What Airlines serve Terminal B at Logan?

Terminal B serves numerous airlines including United Airlines, Air Canada, Alaska Airlines, Southwest Airlines, Spirit Airlines and more.

Q2 Can I walk between Terminal A and Terminal B at Logan?

The airport has a walk way connecting Terminal A and Terminal B, and there is an airport shuttle bus service to take you between these areas.

Q3 Which United terminal is at Logan?

United Airlines operates from Terminal B at Boston Logan International Airport.