Planning a trip involves a well-planned itinerary and navigation for hassle-free travel. Passengers should be familiar with the departure terminal prior to boarding the flight. To make it easier for travelers, the Turkish Airlines John F. Kennedy International Airport Terminal offers world-class amenities and other facilities to make the passenger’s travel more comfortable and convenient. Here is detailed information on the JFK Terminal to familiarize travelers with the terminal’s layout and facilities and ensure they make the most of the time before boarding the flight.

Turkish Airlines JFK Terminal Basic information

Here are some basic information about the Turkish Airlines JFK Terminal:

Airport Name John F. Kennedy International Airport
Airlines Name Turkish Airlines
Turkish Airlines Terminal Terminal 1
Arrival Terminal Terminal 1
Departure Terminal Terminal 1
Turkish Airlines Contact Number +90 212 463 63 63
Turkish Airlines Website https://www.turkishairlines.com/
Turkish Airlines Ticket counter working hours 24 hours
Ticket Counter Departure Hall, Terminal 1
YouTube

www.youtube.com/TURKISHAIRLINES

Facebook www.facebook.com/TurkishAirlines
Twitter twitter.com/turkishairlines
Instagram www.instagram.com/turkishairlines

List of Every Airlines Terminal Globally

Turkish Airlines Terminal at JFK Airport

  • Turkish Airlines serves Terminal 1 at JFK Airport which is its primary hub and serves as an international gateway to Central Asia, Europe, and the Middle East.
  • At the terminal, travelers will get amenities and facilities including international travel lounges, duty-free outlets, a dedicated 24/7 customer support counter, a dining court, a family restroom, and more.
  • However, it doesn’t have a self-service check-in kiosk. Here travelers who want to complete the check-in at the airport must reach the traditional check-in counter.
  • Meanwhile, the check-in counter for international travel opens 4 hours up until 1 hour prior to scheduled departure.
  • For travel essentials and souvenirs, Passengers can shop at multiple duty-free stores across Turkish Airlines DFE Terminal.

Arrival Terminal

Turkish Airlines arrive at Terminal 1 at JFK Airport. After arrival, passengers should head to the immigration counter and keep their passports and boarding passes handy which will help expedite the process. After immigration, they move to the arrival halls at the baggage carousel area to retrieve their baggage. Additionally, they should search for the designated signage for Turkish Airlines to visit the designated arrival. Meanwhile, at the arrival halls, travelers will find currency exchange kiosks, ATMs, and a dedicated counter for car rentals and hotel reservations.

Turkish Airlines Departure Terminal

Turkish Airlines flight departs from Terminal 1 at JFK International Airport. Meanwhile, passengers must complete check-in online to avoid the last-minute rush at the airport. However, travelers who want to request special services like pet travel and wheelchair access should arrive 3 hours prior to the scheduled departure. Additionally, after check-in and submitting the baggage, they must obtain the boarding pass.

Passengers must keep the boarding pass and passport handy and visit the security screening screen. Meanwhile, during peak travel season the estimated waiting time is between 45 to 60 minutes.

Services at Turkish Airlines JFK Terminal

List of services and amenities provided to travelers in the Turkish Airlines John F. Kennedy Terminal

Flight Ticket Reservation

Flight delays

Manage Booking

Wi-FI

Baggage Allowance

Upgrade to Business Class

Check-in

Extra Baggage

Cancellation and Refund

Airport Map

Special Assistance

Airport Lounge

Lost and Found Services

Pet Travel

Seat Selection

Parking

Manage Booking

Travelers who want to make changes to their booking or need to add or remove flight-related amenities and services can request the assistance of personnel at the office of Turkish Airlines Terminal or do it themselves via Turkish Airlines’s website/mobile app. Meanwhile, check-in closes 60 minutes prior to a flight’s scheduled time of departure.

Luggage Allowance

The pre-allocated free luggage allowance is based on a traveler’s fare class type. Meanwhile, guests can use the baggage calculator present on the airline’s website to check for the free cabin and checked baggage allowance. Additional or extra luggage allowance might be bought, if needed, in advance through the airline’s mobile app, website, or during check-in at the airport.

Turkish Airlines Check-in

Passengers can check in for their intended flight either at the airport counter in person, via a self-service kiosk, or through the airline’s website or mobile app. Meanwhile, for assistance with check-in travelers can contact the staff at the Turkish Airlines office in JFK Airport. Additionally, they can go to the check-in kiosks and provide a passport and any special service request.

Important Note: Passengers should know that the check-in counter closes 60 minutes before scheduled departure.

Cancellation and Refund

Passengers with tickets issued by 3rd party travel sites/travel agencies/travel agents cannot request reservation cancellation and/or refunds at the office of the Turkish Airlines terminal at JFK International Airport. Only requests for cancellations/refunds for tickets directly issued by the airline’s official channels will be entertained.

Special Assistance Services

Turkish Airlines offers a variety of special assistance services that travelers might avail of including mobility aid, inflight medical assistance, special diet meals, etc. Meanwhile, for a complete list of special assistance services, guests can check the airline’s website or contact the crew at the office of Turkish Airlines JFK terminal.

Lost and Found Service

Travelers should visit the Baggage Service Counter if their luggage hasn’t been delivered after arrival at Turkish Airlines JFK Terminal. Fill in the application form for the delayed baggage and they will receive a reference number regarding the lost baggage.

Additionally, They should keep a copy of the baggage tag and boarding pass until the baggage is delivered to the passenger.

For travelers who have left the airport without receiving their luggage. Additionally, the airline will cover the pecuniary loss for the daily essential items such as toiletries, medicines, and clothes.

Meanwhile, after the report for the delayed luggage, travelers can file a claim for the daily expenses and must keep the necessary invoices, credit card slips, etc. However, the claim must be filed within 21 days from the arrival date.

Whereas, the airline is not responsible for damage that occurred to passenger’s baggage before the scheduled departure, faulty manufacturing of the baggage, wear, dents, scratches, or bruises that happened while using.

Turkish Airlines JFK Terminal Travel Services

Passengers can get last-minute services at Turkish Airlines JFK Terminal to upgrade or add flexibility to their travel.

Seat selection: Travelers can upgrade the flight experience by opting for larger seats that feature a personal LED screen, adjustable footrest, USP inputs, and erectable arm support. Meanwhile, seat selection is available at the check-in counter, and is subject to an additional fee.

Extra baggage: Guests can make their trip easier by purchasing additional baggage at John F. Kennedy International Airport Turkish Airlines Terminal. However, they can add their current baggage allowance of 23 kg to 32 kg. Meanwhile, adding baggage at the airport costs more than online.

Upgrade to Business Class: Travelers can pay for the highest level of comfort by requesting a last-minute upgrade from Economy Class to Business Class. Additionally, they can use miles to pay for an upgrade. However, Business Class guests would be offered priority such as luggage drop, security check, and boarding.

Turkish Airlines JFK Terminal Flight Delays

If a flight is cancelled from Turkish Airlines JFK Terminal, guests can change the flight via the Manage Booking section on the airline’s website or through the mobile app. Meanwhile, travelers who do not opt for an alternate flight might request a refund on the unused portion of the ticket. However, passengers are given the option to change their flight if the flight delay occurs for 3 hours or more.

Facilities at Turkish Airlines JFK Terminal

The terminal is equipped with free Wi-Fi, children’s play areas, luxurious lounges, a spa, Nursing Rooms, JFK Airport’s Walking Path, JFK Airport Art Program, Founder’s Plaza, and a Pet Resort.

Turkish Airlines JFK Terminal Map

To find the places at the Turkish Airlines John F. Kennedy International Airport Terminal, passengers should refer to the map below which will help them to track the key locations and security checkpoints. However, guests can find security screening areas, check-in counters, baggage claim areas, parking lots, and other amenities on this map.

FAQs

What is Turkish Airlines JFK Terminal?

Turkish Airlines flights depart and arrive from Terminal 1 of John F. Kennedy International Airport.

What amenities are available at the Turkish Airlines terminal at JFK Airport?

Turkish Airlines JFK  Terminal amenities include free Wi-Fi, a children’s play area, an airline’s club lounges, multiple charging ports, a self-service check-in kiosk, food vending machines, and nursing rooms among others.

Can we buy Turkish Airlines extra luggage at JFK airport?

You can buy an extra luggage allowance via the airline at the airport counter at the time of check-in.