Collecting the necessary information for an upcoming flight will help you create a plan of action, ensuring a smooth and hassle-free trip. Travelers who may be arriving at or departing from the Spirit Airlines PUJ Terminal at the airport can avoid a great deal of needless stress and worry.

Travelers preparing for a Spirit Airlines flight will find this page useful; it provides the address and phone number for the PUJ Terminal, along with an overview of key flight-related services and amenities.

Spirit Airlines PUJ Terminal Overview

Airport Name Punta Cana International Airport
Airport Name Address Carr. Aeropuerto, Punta Cana 23000, Dominican Republic
Spirit Airlines Contact Number 855-728-3555
IATA Code NK
ICAO Code NKS
Ticket Counter Hours 24*7
Terminal Name Terminal A
Website www.spirit.com
YouTube www.youtube.com/@spiritairlines
Twitter twitter.com/SpiritAirlines
Facebook www.facebook.com/SpiritAirlines
Instagram www.instagram.com/spiritairlines/

Departure of Spirit Airlines at PUJ Terminal

Spirit Airlines operates from Terminal A. To ensure a smooth departure, Spirit Airlines passengers must follow specific procedures outlined in this guide after arriving at Punta Cana International Airport (PUJ). Once you’ve cleared security, proceed to Terminal A to locate your Spirit Airlines gate.

Rules for Boarding and Departing on at PUJ Terminal

  • Arrive at Terminal A: Spirit Airlines operates its departures from Terminal A at PUJ Terminal.
  • Check-In: If you haven’t completed online check-in, go to the Spirit Airlines ticket counters in Terminal A to check in and collect your boarding pass.
  • Baggage Drop-Off: Drop off your checked luggage at the Spirit Airlines counters or Bag Drop at least 45 minutes before your domestic flight’s departure (or 60 minutes for international flights).
  • Security Screening: After checking in, proceed to the security screening checkpoint in Terminal A.
  • Boarding Pass: Have your boarding pass ready to present at the security check.
  • Proceed to Gate: After clearing security, head to your departure gate within Terminal A.
  • Be at Gate: Arrive at your gate at least 15 minutes before the departure time for domestic flights or 30 minutes for international flights to ensure timely boarding.

Arrival Spirit Airlines at PUJ Terminal

Upon arriving with Spirit Airlines, passengers will disembark and proceed to Terminal A at PUJ. For international flights, travelers will go through immigration and customs after leaving the plane. Afterward, they can collect any checked luggage from the baggage claim area in Terminal A. Once customs is cleared and baggage is retrieved, passengers can choose from various ground transportation options, including taxis, ride-sharing services, shuttles, or public transit.

Procedures Passengers Must Follow Upon Arrival at Punta Cana International Airport:

1.  Disembark Aircraft: Upon landing, passengers will exit the plane and proceed to Terminal A.

2. Customs & Immigration: In Terminal A, travelers arriving on international flights will go through immigration and customs.

3. Baggage Claim: Retrieve checked luggage from the baggage claim area in Terminal A.

4. Exit Terminal: After clearing customs and collecting baggage, passengers can exit the terminal and use taxis, ride-sharing services, shuttles, or public transportation to reach their destination.

Destinations of Spirit Airlines from PUJ Terminal

  • Detroit, MI (DTW)
  • Baltimore/Washington D.C. (BWI)
  • Atlantic City, NJ (ACY)
  • Boston, MA (BOS)
  • Chicago – O’Hare, IL (ORD)
  • New Orleans, LA (MSY)
  • Fort Lauderdale, FL (FLL)
  • Indianapolis, IN (IND)
  • Dallas/Fort Worth, TX (DFW)
  • Las Vegas, NV (LAS)
  • Charlotte, NC (CLT)
  • Houston – Intercontinental, TX (IAH)
  • San Juan, Puerto Rico (SJU)

Services and Facilities Provided by PUJ Terminal

  • Airport Transfers
  • Airport / Inflight Wifi
  • Ticket Booking and Cancellation
  • Animal Relief Area
  • Flight Information / Flight StaTPA
  • Airport / Online / Self-service Kiosk Check-in
  • Delayed / Canceled Flights
  • Unaccompanied Minor Service
  • In-Flight Meals / Entertainment
  • Airport Lounges
  • Airport Facilities
  • Boarding Class Enquiries
  • Baggage Allowance
  • Valet Parking
  • Missing / Delayed / Lost Luggage
  • Duty-Free Allowance

Booking Air Tickets

Travelers who need help with booking flights are encouraged to visit the Spirit Airlines office at Punta Cana International Airport Terminal. The office is staffed with knowledgeable professionals who can assist with itinerary solutions. Alternatively, you can book your flights using the Spirit Airlines website or mobile app.

Flight Cancellations Policy

Travelers should be aware that the Spirit Airlines office at Punta Cana International Airport cannot process refund or cancellation requests for tickets purchased through third-party websites or travel agencies. All refund and cancellation requests are subject to the Spirit Airlines Cancellation Policy.

Check-in at PUJ Terminal

Passengers have the option to check in online using a mobile device or through the Spirit Airlines website and app. Online check-in is available from 24 hours up to 60 minutes before the flight’s departure. Alternatively, passengers can check in at the Spirit Airlines counter at the Punta Cana terminal.

Duty-Free Shops at PUJ Terminal

  • PUJ Terminal features duty-free stores for travelers.
  • At Spirit Airlines PUJ Terminal, you can find two duty-free shops: Punta Cana Duty Free and Tampa International Airport Duty Free Shop.
  • Customers can browse online and pick up their purchases at the duty-free stores in Punta Cana.
  • These stores offer a diverse selection of products, including food, cosmetics, alcohol and spirits, and perfume.

Spirit Airlines Lost / Damaged and Delayed Baggages

Passengers who experience issues with damaged, lost, or delayed luggage should immediately contact Spirit’s representative at the baggage service office or baggage claim area. For domestic flights, incident reports need to be filed within four hours of arrival at the destination airport. For international flights, reports must be filed within twenty-one days. According to Spirit Airlines’ policies, passengers may be eligible for reimbursements or other benefits.

For additional information or assistance, passengers can reach out to Spirit Airlines’ representative at the PUJ Terminal office or visit their website for more details.

Pet Services

On Spirit Airlines’ international flights, the passenger cabin is reserved solely for service dogs; pets and other animal companions are not permitted. However, for domestic flights, Spirit Airlines allows household dogs, cats, rabbits, and birds according to their pet policy.

For more information or to arrange pet-friendly travel, contact the Spirit Airlines PUJ Terminal office.

Lounge Access at PUJ Terminal

As Spirit Airlines does not operate its own airport lounges, passengers will need to use other lounges available at the airport. For details on lounge access and usage, travelers can inquire with the staff at the Spirit Airlines PUJ Terminal.

Information Desk at PUJ Terminal

In the Main Terminal of PUJ, travelers can find an Information Desk staffed by personnel ready to assist with directions, flight information, and other inquiries.

Located on the second and third floors of PUJ’s Main Terminal, the information desk and information boards provide guidance and support.

The Information Desk serves as a central resource, offering advice, crisis support, and various services to ensure a smooth travel experience for those at Spirit Airlines PUJ Terminal.

Dining Option at PUJ Terminal

Travelers at PUJ Terminal can enjoy a diverse selection of dining options. The airport boasts an extensive food court, over forty top-notch restaurants and eateries located throughout the concourses, and a distinctive ‘PUJ To Go’ program that brings dining experiences directly to your flight.

Facilities for Disabled Passengers

  • Sunflower Lanyard ProgramPUJ has introduced the Sunflower Lanyard Program to assist passengers with hidden disabilities. This initiative helps airport staff identify and support travelers with conditions such as autism or other invisible disabilities. Passengers can request a complimentary sunflower lanyard or sticker at the Guest Services information kiosk in the Main Terminal.
  • Wheelchair AssistanceWheelchair assistance is available at PUJ through a large team of contracted workers who support passengers from curbside to the gate. The airport has also tested a new electric wheelchair service called Whill, providing users with enhanced freedom and flexibility.
  • Other Accessibility FeaturesThe Spirit Airlines PUJ Terminal now includes larger, more accessible restrooms with smooth tile flooring. The airport supports service animals and has added new pet relief areas. For major events like the National Veterans Wheelchair Games, PUJ has worked with disability organizations to ensure appropriate accommodations are provided.

Know more about Spirit Airlines MDE Terminal

Location of Spirit Airlines PUJ Punta Cana International Airport on Map 

Frequently Asked Questions

Which terminal does Spirit Airlines operate from at PUJ?

Terminal A at PUJ is used by Spirit Airlines for its operations.

Which terminal handles Spirit Airlines arrivals at PUJ?

Spirit Airlines arrivals at PUJ are handled at Terminal A.

What Terminal handles Spirit Airlines departure at PUJ?

Spirit Airlines departures at PUJ are handled at Terminal A.