Sometimes, everything that can go wrong does go wrong, especially with travel. Unexpected events and unavoidable circumstances often disrupt travel plans. Therefore, travelers must prepare and gather all essential information to create contingency plans. This section offers useful details for travelers with flights departing from or arriving at the Spirit Airlines CUN Terminal at Cancun International Airport. Use this information to help prepare and plan for your Spirit Airlines flight.

Spirit Airlines Cancun International Airport Terminal Info

The essential information for the Spirit Airlines Cancun International Airport Terminal listed below may be useful for travelers and passengers.

Spirit Airlines, Cancun International Airport Address Spirit, Cancun – Chetumal Km 22, 77565 Cancún, Q.R., Mex.
Terminal Name Terminal 3
Spirit Airlines Code CUN
IATA Code NK
ICAO Code NKS
Ticket Counter Hours 24*7
Spirit Airlines Contact No. 855-728-3555
Website www.spirit.com
YouTube www.youtube.com/@spiritairlines
Twitter twitter.com/SpiritAirlines
Facebook www.facebook.com/SpiritAirlines
Instagram www.instagram.com/spiritairlines/

Services and Amenities Available at Spirit Airlines CUN Terminal

Travelers and passengers can request the personnel at the Spirit Airlines Cancun Airport Terminal Office to access any of the flight-related services or amenities listed below:

  • Ticket Booking and Cancellation
  • Baggage Allowance
  • Airport / Online / Self-service Kiosk Check-in
  • Airport Transfers
  • Unaccompanied Minor Service
  • Duty-Free Allowance
  • In-Flight Meals / Entertainment
  • Missing / Delayed / Lost Luggage
  • Airport Lounges
  • Flight Information / Flight Status
  • Delayed / Canceled Flights
  • Airport Facilities
  • Animal Relief Area
  • Boarding Class Enquiries
  • Valet Parking
  • Airport / Inflight Wi-Fi
  • Free Spirit®

Know more about Spirit Airlines CHS Terminal.

Booking Spirit Airlines Tickets at Cancun International Airport Terminal

The Spirit Airlines Cancún terminal office has a team of trained agents available to assist travelers with flight ticket reservations. Alternatively, travelers can book their tickets independently through the Spirit Airlines website or mobile application.

Manage Booking at CUN Terminal

The Spirit Cancún terminal office has airline representatives ready to assist passengers with managing their flight bookings. With their help, passengers can make changes to, add, or remove flight-related services and amenities. Alternatively, passengers can manage their bookings through the Spirit Airlines mobile application and website.

Cancellation / Refund Policy Of Spirit Airlines Tickets

Passengers with tickets issued through an official Spirit Airlines channel (e.g., sales office, ticketing office, website, mobile app) can request cancellations and/or refunds at the Spirit Airlines Cancún International Airport Terminal Office. They are eligible for a full refund if cancellation is made within 24 hours of booking for a flight departing 7 days or more from the booking date. All cancellations and refunds are subject to Spirit Airlines’ fare rules. Cancellation charges are as follows:

Cancellation Requested (Prior to Departure)
Cancellation Charge
0-6 days from departure $119
7-30 days from departure $99
31-59 days from departure $69
60+ days from departure No Charge
For any additional cancellation or refund-related inquiries, please contact the airline office or visit the Spirit Airlines website.

Check-in at Cancun International Airport Terminal

Passengers can check in for their flight either in person at the Spirit Airlines Cancun International Airport Terminal counter or via the Spirit mobile app or website. Note that a $25 fee applies at the airport counter for printing boarding passes. Online, web, and mobile check-in are available from 24 hours up to 60 minutes before the flight’s scheduled departure.

Spirit Airlines Flight Status

You can contact the Spirit Airlines Cancún terminal office to verify flight status or check it yourself using the airline’s mobile app or website at  www.spirit.com/flight-status.

Spirit Airlines Lost / Delayed / Damaged Baggages at CUN Terminal

If a passenger experiences problems with damaged, lost, or delayed luggage, they should immediately contact the representative of Spirit Airlines at the baggage service office or baggage claim area. Passengers who fly domestically should submit an incidental report in the first four hours of arriving at their airport of destination. The passengers flying internationally must submit the incident within 21 days after arriving at the airport where they are going to be.  Passengers could be eligible for compensation or reimbursements subject according to Spirit Airlines policies.

Additional information can be found on the website of the airline or individuals can contact at the Spirit Airlines Charleston International Airport Terminal Office to inquire about the airline’s representative for more information.

Spirit Airlines allows pets to travel at CUN Airport

Domesticated dogs, cats, birds, and rabbits can travel on most domestic routes with Spirit Airlines. Spirit’s international flights do not allow pets or animal companions, except for service dogs.

For more details about animal travel services, visit the airline’s website or contact the Spirit Airlines Cancún Airport Terminal office.

Inflight Wi-Fi by Spirit Airlines

Passengers can now enjoy high-speed internet browsing and OTT streaming with the inflight Wi-Fi available on most Spirit Airlines aircraft. The Wi-Fi packs are categorized by usage: Browsing Packs (starting at $2.99) and Streaming Packs (starting at $5.99). You can purchase Wi-Fi packs after boarding.

To confirm Wi-Fi availability on a specific flight, contact the Spirit Airlines Cancún Airport Terminal Office.

Lounge at CUN Airport

The Spirit Airlines Cancún terminal does not have a dedicated Spirit Airlines lounge, and the airport does not operate any lounges under its banner. However, passengers can use alternative lounge options available at the airport.

For details on the terms and conditions of lounge access, contact the Spirit Airlines Cancún Airport Terminal Office.

Car Rental Service at CUN Airport

Travelers arriving at Cancún International Airport and seeking to rent a car can request assistance from the airport staff or seek guidance from the Spirit Airlines staff at the terminal.

Spirit Airlines CUN Cancun International Airport Location on Map


Frequently Asked Questions

What terminal is Spirit operated at CUN airport?

Spirit Airlines operates its flights from Terminal 3 at Cancún International Airport.

Where  does the Spirit arrives at CUN?

Spirit Airlines flight arrivals are managed at Terminal 3 at Cancún International Airport (CUN).

What is the Spirit CUN terminal contact number?

855-728-3555 is the Spirit Airlines Toll Free  Number.

Which terminal does Spirit Airlines use for departures at Cancún International Airport?

Spirit Airlines flights depart from Terminal 3 at Cancun Airport.

Does Spirit Airlines have Wi-Fi?

Yes! Almost the entire Spirit Airlines fleet is equipped with Wi-Fi.