Southwest Airlines OMA Terminal – Eppley Airfield Airport

Southwest Airlines operates from Terminal 1 at Eppley Airfield Airport, its primary hub. The terminal offers various facilities and services, with a dedicated team ensuring a smooth travel experience. Here’s a quick overview of the amenities available at the Southwest Airlines Terminal at Eppley Airfield Airport.

Southwest Airlines at OMA Terminal – Eppley Airfield Airport Overview

Which terminal is used by Southwest Airlines at Eppley Airfield Airport?

Southwest Airlines uses Terminal 1 for all of its departure and arrival procedures. It is equipped with 47 boarding gates that are separated into four levels to allow for an efficient boardering.

Korean Air XMN Terminal

OMA Southwest Airlines Departures Terminal

Southwest Airlines departs from Terminal 1 of Eppley Airfield Airport.

Passengers who want to complete the check-in procedure at the airport must be at least two hours prior to their the scheduled departure time.

Passengers who have checked-in online must keep their e-boarding passes in their wallets. If you’re traveling using hand baggage, proceed right to the security line and then take the plane.

passengers traveling with checked baggage must hand over their baggage to the baggage handling service. The counter remains open until 45 minutes before departure..

TSA screenings are thorough and can take a long time. It is suggested to arrive at at least 2 hours prior to departure.

After security screening After security screening, post security screening, the Southwest Airlines OMA Terminal hosts numerous dining and shopping options. Additionally, there are many chairs for relaxation as well as free WiFi and charging stations throughout the terminal, which let you unwind and stay connected as you board your flight.

OMA Southwest Airlines Arrival Terminal

Southwest Airlines flights arrive at Terminal 1 of Eppley Airfield Airport.

After arriving, passengers are able to head straight to the baggage claims counter upon arrival. Follow the signs to Southwest Airlines to find the designated carousel where you can retrieve your checked luggage.

International travelers need to be through the immigration process before they can retrieve their luggage. Keep your passport and other travel documents in your bag. The estimated time for clearance is 20-25 minutes per person.

In the Arrival Halls, you’ll find ATMs, currency exchange counters, and car rental kiosks to assist with your travel needs.

Southwest Airlines Lost and Found Service at OMA Terminal

passengers who have left something on the plane should report it to the Lost and Found office at Southwest Airlines OMA Terminal. The representative from Southwest Airlines will be able to find the item and make the delivery of the item to the passenger.

If you’ve departed the airport, you may make a claim on the Southwest Airlines website and provide detailed details about the baggage’s description including serial number the size, brand and color.

Delayed baggage

Travelers who haven’t received their baggage must notify the lost baggage department at the Southwest Airlines OMA Terminal. The signs are located in front of the Lost and Found counter with QR codes that can be scanned to generate the report.

Passengers who have left the airport should file an online report..

For domestic flights passengers must be informed about delayed baggage four hours following the scheduled arrival on the plane.

On travel on international routes, travellers are required to be notified of delays in baggage by 7 Calendar days of the date of departure.

Bags damaged

If you’ve noticed significant damage, visit the Lost and Found counter and contact the executive of the airline. The airline will assess the damage and determine the appropriate compensation..

The airline cannot provide compensation or be responsible for damages in the event that it occurs.

• There’s a damaged or defect on the suitcase.
• General wear and tear scratches and dents
• If the bag was too full

Travel Services Available at Southwest Airlines OMA Terminal

Southwest Airlines offers a variety of last-minute options to enhance your experience while traveling at the Southwest Airlines Eppley Airport Terminal Airport. These include :

• Early Bird Check-In allows passengers to enjoy priority check-in and baggage handling.
• Rent an automobile for onward passengers can rent a car at the OMA Southwest Airlines Arrivals Terminal and earn up to 4X points.
• upgrade to Business SelectPassengers may request an upgrade at last minute to Business Class with benefits such as complimentary two luggage bags to check, transferable credit for flights express and priority lanes, free premium drinks and much many more.
• Upgraded board passengers can pay an additional charge for upgrading their boarding spot for early access to seating and bins for overhead storage.
• Additional seat passengers of a certain size can purchase an extra seat to ensure a comfortable journey because the airline’s executive at the Southwest Airlines Eppley Airfield Airport Terminal will pick two seats that are adjacent. If an additional seat be added the airline will provide passengers with additional seating.
• Assistance for wheelchairs on the planepassengers who have disabilities will be provided with wheelchair access at on the sidewalks at Southwest Airlines Eppley Airfield Airport Terminal until the gate for boarding. Staff from Southwest Airlines will assist passengers with boarding assistance.
• Military boardThe airline welcomes to active US Military members with priority for boarding. Additionally, there is no extra charge for baggage allowances not included in the initial price. All eligible members must present a valid United States Uniformed Services Active Duty Identification Card at the check-in counters.

Flight Delays and Cancellations at Southwest Airlines Terminal OMA

• Change your flight that is delayed If you experience delays that is more than 3 hours it is possible to speak with the executive of the airline in the OMA Southwest Airlines Terminal and ask to change your flight to a different time or date.
• Change your flight that has been cancelled Passengers who are affected by the cancellation of flight on voluntary basis through Southwest Airlines can change the date and time of their current flight schedule. The change for the cancelled flight is allowed when the reservation is cancelled within 14 days from the date of scheduled departure.
• Refuse to fly because of a delay or flight cancellation-Passengers are able to request a cancellation of the flight due to delays or airline-initiated cancellation and request a reimbursement using the original method of payment, or provide a travel credit in the amount of the remaining part of their ticket.

When Southwest Airlines cancels or delays the flight that is under their control, passengers also qualify for the reimbursement by way of an Southwest Airlines LUV Voucher.

Shopping And Dining Options at Southwest Airlines Terminal OMA

• Atomicchild
• Be Hippy
• Bjorn’s Colorado Honey
• Bjorn’s Colorado Market
• CNBC Smartshop
• Colorado Limited
• Coors x Colorado Limited
• Fix ‘N Fly
• Fly Fly Baby

• Kiehl’s
• Longs Peak; Market & Goods
• No Boundaries
• Out West
• Peak News & Gifts
• Say Si Bon!
• See’s Candies
• SkyMarket
• Sunglass Hut

• The Arts District Market
• The House of LR&C
• Topo Designs
• Toy Tech
• Black Canyon
• iStore
• InMotion
• Tattered Cover Book Store
• Hudson News

Amenities and Services at Southwest Airlines OMA Terminal

Every airport’s services and facilities are designed to enhance the experience for travelers from all walks of life. Whether you’re nursing, traveling with children, or need assistance, the Southwest Airlines Terminal at OMA Airport has you covered. It offers all the amenities to meet your travel needs.

• WiFi and Technology
• Children and Families
• Outdoor Decks and Firepits
• Interfaith Chapel
• The Westin Hotel at OMA
• Lost and Found
• Traveling with pets
• Currency Exchange
• Smoking Areas
• Mail Services

OMAver Airport Terminal Map Southwest Airlines

Contact Southwest Airlines OMA Terminal

Southwest Airlines passengers can reach the representative of the airline via phone. They will be able to assist in managing bookings as well as other travel-related issues. Customers can also contact the executive through social media accounts and Twitter handles.

FAQs