Southwest Airlines operates at Terminal 1 at Memphis International Airport. As the main terminal of the airline, Southwest Airlines MEM Terminal Southwest Airlines MEM Terminal offers various facilities and services that meet the passengers’ requirements. It is staffed with a professional staff of airline employees who can provide prompt assistance to passengers and assists in ensuring a smooth transition.

This article provides a complete description of the amenities and services available in the Southwest Airlines Memphis International Airport Terminal along with other vital details required to ensure a smooth journey.

Southwest Airlines MEM Terminal – Memphis International Airport Overview (MEM)

See this table to find all the essential details about Southwest Airlines MEM Terminal –

Airport Name Memphis International Airport
Airport Code MEM
Airline Code 016
IATA Code WN
ICAO Code SWA
Address 2491 Winchester Rd, Memphis, TN 38116, United States
Contact Number 1 (800) 435-9792
Southwest Airlines Terminal MEM Terminal 1
Arrival Terminal Terminal 1
Departure Terminal Terminal 1
Ticket Counter Departure Hall, Terminal 1

What Terminal is Southwest Airlines at Memphis International Airport?

Southwest Airlines uses Terminal 1 for all of its operations, both arrival and departure. It has 47 gates for boarding which are divided into 4 levels to facilitate streamlined boardering.

List of All Southwest Airlines Terminals.

MEM Southwest Airlines Departures Terminal

Southwest Airlines departs from Terminal 1 of Memphis International Airport.

Passengers wishing to finish the check-in procedure at the airport must be at least two hours prior to their the scheduled departure time.

Passengers who have completed their online check-in should keep their e-boarding card at hand. If you are traveling using hand baggage, proceed directly to security checkpoint and then take the plane.

passengers traveling with checked baggage have to submit their luggage to the baggage handling service. The counter for baggage remains open until 45 minutes prior to departure.

TSA screenings are thorough and can take a long time. It is advised to arrive at at least two hours prior to the departure time.

After security screening Post security screening, post security, Southwest Airlines MEM Terminal hosts numerous dining and shopping outlets. Additionally to that, there are lounge chairs, complimentary WiFi and charging stations in the terminal, which allow you to unwind and stay connected as you take off for your flight.

MEM Southwest Airlines Arrival Terminal

Southwest Airlines flights arrive at Terminal 1 of Memphis International Airport.

After arriving, passengers are able to head directly to the baggage claim counter upon arrival. Follow the directions on the website for Southwest Airlines to navigate to the designated carousel where you can retrieve your luggage that you have checked.

International travelers need to be through the immigration process before they can retrieve their luggage. Keep your passport along with other travel documents in your bag. The estimated time for clearance is between 20 and 25 minutes for each passenger.

In the Arrival Halls there are services like ATMs Counters for currency exchange, and car rental kiosks that are specifically designed to will assist you in your travels.

Lost and Found Service at Southwest Airlines MEM Terminal

passengers who have left a valuable item on board should contact the Lost and Found office at Southwest Airlines MEM Terminal. The representative from Southwest Airlines will do everything to find the item and make an item’s delivery to the passenger.

If you’ve left the airport, you can make a claim on the Southwest Airlines website and provide detailed details about the description of your baggage, including the serial number, size, brand and color.

Delayed baggage

Customers whose luggage didn’t make it to the airport must notify the lost baggage department at the Southwest Airlines MEM Terminal. The sign is located in front of the Lost and Found counter with the QR code which can be used to create an account.

Passengers who have been out of the airport, make an online report.

In the case of domestic flights passengers are required to be informed about delayed baggage four hours after the scheduled departure on the plane.

On International flights, travelers are required to declare delays in baggage by 7 Calendar days of the date of their scheduled arrival.

Bags damaged

If you notice significant damage, visit the Lost and Found counter and contact the executive of the airline. The airline will assess the extent of the damage, and then determine the appropriate compensation.

The airline cannot offer compensation, and is not responsible for damages when the damage is

  • There’s a damaged or defect in the suitcase.
  • General wear and tears, dents and scratches
  • If the suitcase was stuffed to the max, it would be a disaster.

Travel Services Offered at Southwest Airlines MEM Terminal

Southwest Airlines offers a variety of last-minute options to enhance your travel experience Southwest Airlines Memphis International Airport Terminal. The services offered include:

  • Early Bird Check-In Passengers are able to benefit from early bird check-ins where passengers will be given priority for boarding as well as baggage management.
  • Rent an automobile For passengers traveling to another destination, you can reserve a car from MEM Southwest Airlines Arrivals Terminal and earn up to 4X points.
  • Change to Business SelectPassengers may request a last-minute upgrade Business Class with advantages like free 2 luggage bags to check, transferable credit for flights Priority and express lanes, free premium drinks, and much many more.
  • Upgraded Boarding Passengers pay an additional charge in order to improve their board spot for early access to seating and bins for overhead bins.
  • Additional seat passengers of a certain size can purchase an extra seat to ensure a comfortable journey since the airline’s executive at the Southwest Airlines Memphis International Airport Terminal will choose two seats in the adjacent aisles. If an additional seat be added the airline will offer passengers complimentary seating.
  • Assistance for wheelchairs in the terminalPassengers who have disabilities will be provided with wheelchair access at on the sidewalks at Southwest Airlines Memphis International Airport Terminal until the gate for boarding. The airline’s staff will assist passengers in boarding.
  • Military boardThe airline welcomes to active US Military members with priority access to boarding. Additionally, there is no charge to apply for any additional baggage allowance. All eligible members must show the valid United States Uniformed Services Active Duty Identification Card at check-in counters.

Flight Delay and Cancellations at Southwest Airlines Terminal MEM

If there are any significant delays for any significant flight delays at Southwest Airlines Memphis International Airport Terminal the representative of the airline will be able to rebook the flight depending on availability, and without additional cost.

There is an unexpected cancellation of a flight the airline will book passengers onto a different flight.  If the airline forwards an itinerary for your new flight by text or email, it means that your flight has been confirmed and tickets issued.

The new flight isn’t for your needs, you’ll be able to modify or change or cancel the flight.

  • Change your flight that is delayed If you experience an air delay that is more than 3 hours You can talk to the executive of the airline in the MEM Southwest Airlines Terminal and request that your flight be changed to a later date or time.
  • Change your flight canceled passengers who were affected by the cancellation of flights on a voluntary basis of Southwest Airlines can change the date and time of their current flight schedule. The change for the cancelled flight is allowed when the reservation is cancelled within 14 days of the scheduled departure.
  • You can cancel your trip due to a flight delay or cancelled flight-Passengers are able to request a cancellation of the flight due delay or airline-related flight cancellation and request a reimbursement using the original method of payment, or provide a credit equal to the amount of the unused part of their ticket.

In the event that Southwest Airlines cancels or delays the flight under their control, passengers also qualify for reimbursement by way of an Southwest Airlines LUV Voucher.

Shopping/Dining Options at Southwest Airlines Terminal MEM

Memphis International Airport boasts penalty of dining and shopping options.

If you are looking to shop, there is no better place than the Southwest Airlines MEM Terminal. It is packed with stores, including duty-free shops, fashion boutiques, everyday essentials, and electronics.

The outlets are open prior to security and post-security. It keep passengers entertained in the event that they are waiting for hours at the airport.

  • Atomicchild
  • Be Hippy
  • Bjorn’s Colorado Honey
  • Bjorn’s Colorado Market
  • CNBC Smartshop
  • Colorado Limited
  • Coors x Colorado Limited
  • Fix ‘N Fly
  • Fly Fly Baby
  • Kiehl’s
  • Longs Peak; Market & Goods
  • No Boundaries
  • Out West
  • Peak News & Gifts
  • Say Si Bon!
  • See’s Candies
  • SkyMarket
  • Sunglass Hut
  • The Arts District Market
  • The House of LR&C
  • Topo Designs
  • Toy Tech
  • Black Canyon
  • iStore
  • InMotion
  • Tattered Cover Book Store
  • Hudson News

Services/Facilities at Southwest Airlines MEM Terminal

Airports design their services and facilities to make the experience more enjoyable for travelers from all walks of life. If you’re nursing or traveling with infants or require special assistance when you travel and there’s a solution. Southwest Airlines MEMver Airport Terminal isn’t exception and will meet your needs when traveling. The facilities offered include

  • WiFi and Technology
  • Children and Families
  • Outdoor Decks and Firepits
  • Interfaith Chapel
  • The Westin Hotel at MEM
  • Lost and Found
  • Pets and travel
  • Currency Exchange
  • Smoking Areas
  • Mail Services

Read All Southwest Airlines Terminals Worldwide

Map of Southwest Airlines MEM Terminal helps customers identify the most important contact points including check-in, security checks and baggage handling, ticket counter and other amenities that are available.

It is ideal for those who are visiting this airport Memphis International Airport for the first time.

Southwest Airlines MEM Memphis International Airport Location Map

Contact Southwest Airlines MEM Terminal

Southwest Airlines passengers can reach the representative of the airline via telephone. The representative will assist with booking issues as well as other travel-related issues. Travelers can also reach the executive through social media accounts —

Twitter https://x.com/Southwest Airlinesairlines
Facebook https://www.facebook.com/Southwest AirlinesAir
Instagram https://www.instagram.com/Southwest Airlinesair
Number of the phone 1-800-435-9792

Frequenlty Asked Questions

Q1 Which terminal does Southwest Airlines located at Memphis International Airport (MEM)?Southwest Airlines operates departure and arrival flights from Terminal 1 at Memphis International Airport.

Q2 Where can I get an image for MEM’s Southwest Airlines terminal at MEM?You can locate the airport map at the website of Air France. The interactive map that is that helps passengers locate important checkpoints and locations.

Q3 How do I check-in to check-in for Southwest Airlines departures at MEM?Terminal 1 serves as the main terminal Terminal 1 is the primary hub for Southwest Airlines, When you arrive at Terminal 1 of Memphis International Airport check for signs that is the logo of Southwest Airlines. It is here that you finish the check-in process and get your ticket to board.