Southwest Airlines operates at Terminal 1 at Birmingham-Shuttlesworth International Airport. As the main hub for the airline, Southwest Airlines BHM Terminal Southwest Airlines BHM Terminal offers various amenities and facilities that meet the passengers’ requirements. Additionally, the terminal comes staffed with knowledgeable staff from the airline that provides prompt assistance to passengers and assists in an easy transition.

Here is a detailed overview of all services and amenities available at Southwest Airlines Birmingham-Shuttlesworth International Airport Terminal, and other essential information required for a comfortable travel.

Southwest Airlines BHM Terminal – Birmingham-Shuttlesworth International Airport Overview (BHM)

See this table to find all the essential details about Southwest Airlines BHM Terminal –

Airport Name Birmingham-Shuttlesworth International Airport
Airport Code BHM
Airline Code 016
IATA Code WN
ICAO Code SWA
Address 5900 Messer Airport Hwy, Birmingham, AL 35212, United States
Contact Number 1 (800) 435-9792
Southwest Airlines Terminal BHM Terminal 1
Arrival Terminal Terminal 1
Departure Terminal Terminal 1
Ticket Counter Departure Hall, Terminal 1

What Terminal is Southwest Airlines at Birmingham-Shuttlesworth International Airport?

Southwest Airlines uses Terminal 1 for all of its departure and arrival procedures. It is equipped with 47 boarding gates which are divided into 4 levels to facilitate streamlined boardering.

List of All Southwest Airlines Terminals.

BHM Southwest Airlines Departures Terminal

Southwest Airlines departs from Terminal 1 of Birmingham-Shuttlesworth International Airport.

Passengers who want to complete the check-in process at the airport should arrive minimum 2 hours prior to the scheduled departure time.

Passengers who have checked-in online must keep their e-boarding passes at hand. If you are traveling in hand bags, walk directly to security checkpoint and take the plane.

Travelers who have checked luggage have to submit their luggage to the baggage handling service. The counter is open for up to 45 minutes prior to the scheduled departure time.

TSA screenings involve thorough checks and can take a long time. It is advised to arrive at at least two hours before your flight.

Post-security screening After security screening, post security, the Southwest Airlines BHM Terminal hosts numerous dining and shopping options. There are also many chairs for relaxation as well as free WiFi and charging points all throughout the terminal to let you rest and stay connected while you board your flight.

BHM Southwest Airlines Arrival Terminal

Southwest Airlines flights arrive at Terminal 1 of Birmingham-Shuttlesworth International Airport.

After arriving, passengers are able to head straight to the baggage claims counter upon arrival. Follow the directions on the website for Southwest Airlines to navigate to the designated carousel for retrieving your luggage that you have checked.

International travelers must be through the immigration process before they are able to retrieve their luggage. Keep your passport along with other travel documents on hand. The estimated time for clearance is 20-25 minutes for each person.

In the Arrival Halls there are services like ATMs Counters for currency exchange, and dedicated kiosks for car rentals are available to assist you with your journey.

Lost and Found Service at Southwest Airlines BHM Terminal

passengers who have left something on the plane are able to report it right away at the Lost and Found office at Southwest Airlines BHM Terminal. The representative of the airline will do everything to find the item and make a delivery to the customer.

If you’ve departed the airport, you may submit a complaint on the Southwest Airlines website and provide detailed details about the description of your baggage including serial number and size, brand and color.

Delayed baggage

Travelers who haven’t received their baggage are required to report lost baggage at the Southwest Airlines BHM Terminal. The signs are located outside the Lost and Found counter with QR codes that can be scanned to generate an account.

Passengers who are already out of the airport, submit an online report.

For domestic flights passengers must be informed of the delay in their baggage at least 4 hours after the scheduled departure at the airport.

On International flights, travelers are required to be notified of delays in baggage by 7 Calendar days of the date of their scheduled arrival.

Bags damaged

If you’ve noticed significant damage, visit the Lost and Found counter and contact the executive of the airline. The airlines will evaluate the extent of the damage and determine the amount of compensation according to the severity.

The airline is not able to offer compensation, and is not accountable for any damage that occurs in the event that the damage is

  • There’s a damaged or defect in the suitcase.
  • General wear and tears, dents and scratches
  • If the suitcase was full of items

Travel Services Offered at Southwest Airlines BHM Terminal

The airline offers plenty of last-minute services to upgrade your travel experience at Southwest Airlines Birmingham-Shuttlesworth International Airport Terminal. The services offered include:

  • Early Bird Check-In Passengers are able to take advantage of early bird check-in, where passengers will be given priority for boarding as well as baggage management.
  • Rent an automobile for passengers who are traveling onward can reserve a rental car in the BHM Southwest Airlines Arrivals Terminal and earn up to 4X points.
  • upgrade to Business SelectPassengers are able to request a last-minute upgrade Business Class which includes advantages like free 2 luggage bags to check, transferable credit for flights Priority and express lanes, free premium drinks, and much many more.
  • Upgraded board passengers can pay an additional cost in order to improve their board spot in order to gain access earlier to seating and bins for overheads.
  • Extra seat – Passengers of size purchase an additional seat for comfortable travel as the airline executive at Southwest Airlines Birmingham-Shuttlesworth International Airport Terminal will select two adjacent seats. If an additional seat be added the airline will provide passengers with additional seating.
  • Wheelchair assistance at the airport – Passengers with disabilities would offer wheelchair access from the curbs of Southwest Airlines Birmingham-Shuttlesworth International Airport Terminal until the boarding gate. The staff of Southwest Airlines will assist passengers in boarding.
  • Military BoardingThe airline is inviting members of active US Military members with priority for boarding. Additionally, there is no charge to apply for any additional baggage allowance. Members who are eligible must show an authentic United States Uniformed Services Active Duty Identification Card at check-in counters.

Flight Delay and Cancellations at Southwest Airlines Terminal BHM

For all significant flight delays at Southwest Airlines Birmingham-Shuttlesworth International Airport Terminal, the airline representative will rebook the flight, subject to availability, at no additional cost.

If there is a last-minute cancellation of your flight the airline will transfer passengers to another flight. If the airline provides an itinerary of your upcoming flight by email or text, it means that your new flight has been verified and marked as ticketed.

If the new flight isn’t for your needs, you’ll choose to alter or change or cancel the flight.

  • Change your flight that is delayed If there’s an air delay of more than 3 hours You can talk to the executive of the airline on BHM Southwest Airlines Terminal and ask to change your flight to a different date or time.
  • Change the flight you have canceled passengers who were affected by the cancellation of flights on a voluntary basis of Southwest Airlines can change the date and time of their current flight schedule. Changes to the flight that was cancelled is allowed when the reservation is cancelled within 14 days of the scheduled departure.
  • You can cancel your trip due to a flight delay or flight cancellation-Passengers may request cancellation of their flight due to delay or airline-induced cancellation of flight and request an refund on the original payment method as well as issue travel credits equal to the amount of the unused amount of the tickets.

When Southwest Airlines cancels or delays the flight that is under their control, passengers can also claim an amount of compensation by way of the Southwest Airlines LUV Voucher.

Shopping/Dining Options at  Terminal BHM

Birmingham-Shuttlesworth International Airport boasts penalty of shopping outlets and dining options.

If you are looking to shop there is no better place to shop than you can shop at the Southwest Airlines BHM Terminal is packed with stores including duty-free stores to fashion boutiques, and from everyday essentials to electronics.

The outlets are accessible prior to security and post-security. It allows passengers to be entertained even while waiting for long periods at the airport.

  • Atomicchild
  • Be Hippy
  • Bjorn’s Colorado Honey
  • Bjorn’s Colorado Market
  • CNBC Smartshop
  • Colorado Limited
  • Coors x Colorado Limited
  • Fix ‘N Fly
  • Fly Fly Baby
  • Kiehl’s
  • Longs Peak; Market & Goods
  • No Boundaries
  • Out West
  • Peak News & Gifts
  • Say Si Bon!
  • See’s Candies
  • SkyMarket
  • Sunglass Hut
  • The Arts District Market
  • The House of LR&C
  • Topo Designs
  • Toy Tech
  • Black Canyon
  • iStore
  • InMotion
  • Tattered Cover Book Store
  • Hudson News

Services/Facilities at  BHM Terminal

The services and facilities offered at every airport are designed to improve the experience for travelers from all different walks of life. No matter if you’re a nursing mom or traveling with infants or require special assistance when you travel and you’ll find it at the Southwest Airlines BHM Airport Terminal isn’t different, and will meet your travel requirements. The facilities offered include

  • WiFi and Technology
  • Children and Families
  • Outdoor Decks and Firepits
  • Interfaith Chapel
  • The Westin Hotel at BHM
  • Lost and Found
  • Pets and travel
  • Currency Exchange
  • Smoking Areas
  • Mail Services

Airport Terminal Map Southwest Airlines

A map for Southwest Airlines BHM Terminal helps customers locate the most important contact points such as check-in, security check the baggage handling, ticket counter and the amenities offered there.

This interactive map is best for new passengers who are arriving at the Birmingham-Shuttlesworth International Airport for the first time –

Contact Southwest Airlines BHM Terminal

Southwest Airlines passengers can reach the representative of the airline via telephone. The representative will assist with booking as well as other travel-related issues. Customers can also contact the executive through social media accounts —

Twitter https://x.com/Southwest Airlinesairlines
Facebook https://www.facebook.com/Southwest AirlinesAir
Instagram https://www.instagram.com/Southwest Airlinesair
Number of the phone 1-800-435-9792

Frequenlty Asked Questions

Q1 What terminal is Southwest Airlines located at Birmingham-Shuttlesworth International Airport (BHM)?

Southwest Airlines operates departure and arrival flights from Terminal 1 at Birmingham-Shuttlesworth International Airport.

Q2 Where can I get an outline for BHM’s Southwest Airlines terminal at BHM?

The Terminal map by visiting the airlines website. The interactive map described above to help passengers find important checkpoints and locations.

Q3 How do I check-in to check-in for Southwest Airlines departures at BHM?

Terminal 1 serves as the primary hub for Southwest Airlines, When you arrive at the Terminal 1 of Birmingham-Shuttlesworth International Airport look for the signage of Southwest Airlines. Here you can complete the check-in process and get your ticket to board.