Southwest Airlines operates at Terminal 1 at Bradley International Airport. Since it is the hub of the airline for the airline, this terminal Southwest Airlines BDL Terminal offers various facilities and services that meet the passengers’ requirements. It is outfitted with a professional staff who provides prompt assistance to passengers, and aids in the smooth transition.

Here’s a complete review of the facilities and services available at the Southwest Airlines Bradley International Airport Terminal as well as other important information needed to ensure a smooth journey.

Southwest Airlines BDL Terminal – Bradley International Airport Overview (BDL)

See this table for all the necessary details about Southwest Airlines BDL Terminal –

Airport Name Bradley International Airport
Airport Code BDL
Airline Code 016
IATA Code WN
ICAO Code SWA
Address Schoephoester Rd, Windsor Locks, CT 06096, US
Contact Number 1 (800) 435-9792
Southwest Airlines Terminal BDL Terminal 1
Arrival Terminal Terminal 1
Departure Terminal Terminal 1
Ticket Counter Departure Hall, Terminal 1

Which Terminal is Southwest Airlines at Bradley International Airport?

Southwest Airlines uses Terminal 1 for all of its operations, both arrival and departure. It is equipped with 47 boarding gates that are divided into 4 levels to facilitate streamlined boardering.

List of All Southwest Airlines Terminals.

BDL Southwest Airlines Departures Terminal

Southwest Airlines departs from Terminal 1 of Bradley International Airport.

Passengers who want to complete the check-in process at the airport must be at least two hours prior to their the departure time.

Passengers who have checked-in online should keep their e-boarding card in their wallets. If you are traveling in hand bags, proceed directly to security checkpoint and then take the plane.

passengers traveling with checked baggage have to submit their luggage to the baggage handling service. The counter for baggage remains open until 45 minutes prior to departure.

TSA screenings are thorough and can take a long time. It is advised to arrive at the airport no less than 2 hours prior to your flight.

Post-security screening Post security screening, Post security, Southwest Airlines BDL Terminal hosts various dining and shopping outlets. There are also many chairs for relaxation and free WiFi and charging stations in the terminal, which let you rest and stay connected while you board your flight.

BDL Southwest Airlines Arrival Terminal

Southwest Airlines flights arrive at Terminal 1 of Bradley International Airport.

On arrival, passengers can proceed straight to the baggage claims counter upon arrival. It is important to follow the signs to Southwest Airlines to navigate to the designated carousel for retrieving the baggage you checked.

International travelers need to be through the immigration process before they are able to retrieve their luggage. Keep your passport along with other travel documents in your bag. Estimated time to clear is 20-25 minutes per person.

In the Arrival Halls there are services like ATMs and counters for currency exchange and dedicated kiosks for car rentals will assist you in your travels.

Baggage Lost and Found Service at Southwest Airlines BDL Terminal

Customers who have lost something on the plane are able to report it right away at the Lost and Found office at Southwest Airlines BDL Terminal. The representative from the airline will be able to locate the item and make a delivery to the passenger.

If you’ve left the airport, you may submit a complaint on Southwest Airlines’s site and provide detailed information regarding the baggage’s description including serial number the size, brand and color.

Delayed baggage

Customers whose luggage didn’t make it to the airport must notify the lost baggage department at the Southwest Airlines BDL Terminal. The signs are located outside the Lost and Found counter with a QR code can be scanned to generate an account.

Travlers who have already departed the airport, make an online report.

In the case of domestic flights passengers must be informed of the delay in their baggage at least 4 hours after the scheduled departure on the plane.

On International flights, travelers are required to declare delay baggage no later than 7 Calendar days of the date of their scheduled arrival.

Bags damaged

If you notice significant damage, visit the Lost and Found counter and meet with the executive of the airline. The airline will determine the extent of the damage and determine the appropriate compensation.

The airline is not able to provide compensation or be accountable for damages when it occurs.

  • There’s a damage or defect in the suitcase.
  • General wear and tears, dents and scratches
  • If the suitcase was stuffed

Services Offered at Southwest Airlines BDL Terminal

The airline provides a wide range of last-minute services that can enhance your travel experience: 

  • Early Bird Check-In Customers can take advantage of early bird check-in, where guests will get priority for boarding and handling baggage.
  • Rent an automobile for passengers who are traveling onward can rent a car at BDL Southwest Airports Terminal and earn as much as 4X points.
  • Change to Business SelectPassengers may request an upgrade last minute to Business Class with benefits such as complimentary two luggage bags to check, transferable credit for flights Priority and express lanes, free premium drinks, and much many more.
  • Upgraded Boarding passengers can pay a fee in addition for upgrading their boarding spot for early access to seat and the overhead bins.
  • Additional seat Larger passengers are able to purchase an additional seat for comfort as the airline’s executive at the Southwest Airlines Bradley International Airport Terminal will pick two seats that are adjacent. If the third seat is required the airline will offer passengers complimentary seating.
  • Assistance for wheelchairs on the planepassengers with disabilities can avail wheelchair access at those curbs in the Southwest Airlines Bradley International Airport Terminal until the gate for boarding. The staff at Southwest Airlines will assist passengers in boarding.
  • Military boardThe airline welcomes members of active US Military members with priority access to boarding. Additionally, there is no charge to apply for any additional baggage allowance. All eligible members must present an authentic United States Uniformed Services Active Duty Identification Card at check-in counters.

Flight Delay and Cancellations at Southwest Airlines Terminal BDL

In the event of a significant delay for any significant flight delays at Southwest Airlines Bradley International Airport Terminal the representative from the airline will make a new reservation, depending on availability, and without additional cost.

 There is an unexpected cancellation of a flight the airline will transfer passengers to another flight.  If the airline forwards an itinerary for the new flight to you via text or email, it indicates that your flight has been confirmed and a ticket has been issued.

You don’t like the new route for you, you be able to modify or end the flight.

  • Change your flight that is delayed If you experience delays that is more than 3 hours it is possible to speak with the executive of the airline in the BDL Southwest Airlines Terminal and ask them to move your flight to a different time or date.
  • Change your flight canceled Passengers who are affected by the cancellation of flights on a voluntary basis through Southwest Airlines can change the date and time of the current flight schedule. The change for the cancelled flight is allowed when the reservation is cancelled within 14 days from the date of scheduled departure.
  • Refuse to fly due to a flight delay or flight cancellation-Passengers may request a cancellation of their flight due to delay or airline-initiated cancellation and request a reimbursement using the original method of payment, or provide a travel credit in the value of the remaining part of their ticket.

In the event that Southwest Airlines cancels or delays the flight in their control, the passengers also qualify for the reimbursement by way of an Southwest Airlines LUV Voucher.

Shopping/Dining Options at Southwest Airlines Terminal BDL

Bradley International Airport boasts penalty of restaurants and shops options.

In terms of shopping when it comes to shopping, it is a great place to shop. Southwest Airlines BDL Terminal is packed with stores including duty-free stores to boutiques for fashion and everyday essentials to electronics.

The outlets are accessible prior to security and post security. This keep passengers entertained while waiting for long periods at the airport.

  • Atomicchild
  • Be Hippy
  • Bjorn’s Colorado Honey
  • Bjorn’s Colorado Market
  • CNBC Smartshop
  • Colorado Limited
  • Coors x Colorado Limited
  • Fix ‘N Fly
  • Fly Fly Baby
  • Kiehl’s
  • Longs Peak; Market & Goods
  • No Boundaries
  • Out West
  • Peak News & Gifts
  • Say Si Bon!
  • See’s Candies
  • SkyMarket
  • Sunglass Hut
  • The Arts District Market
  • The House of LR&C
  • Topo Designs
  • Toy Tech
  • Black Canyon
  • iStore
  • InMotion
  • Tattered Cover Book Store
  • Hudson News

Services/Facilities at Southwest Airlines BDL Terminal

The facilities and services at every airport are designed to improve the experience for travelers from all kinds of. If you’re nursing or traveling with infants or require assistance while at the airport or at the airport, there’s a solution. Southwest Airlines BDLver Airport Terminal is not exception and will meet your travel requirements. The facilities are available

  • WiFi and Technology
  • Children and Families
  • Outdoor Decks and Firepits
  • Interfaith Chapel
  • The Westin Hotel at BDL
  • Lost and Found
  • Pets and travel
  • Currency Exchange
  • Smoking Areas
  • Mail Services

BDLver Airport Terminal Map Southwest Airlines

A map for Southwest Airlines BDL Terminal helps customers identify the most important contact points including check-in, security checks the baggage handling, ticket counter and other amenities that are available.

The interactive maps are ideal for passengers who will be arriving at Bradley International Airport for the first time. Bradley International Airport for the first time.

Contact Southwest Airlines BDL Terminal

Southwest Airlines passengers can reach the airline’s representative via telephone. The representative will assist in managing bookings as well as other travel-related issues. Travelers can also contact the executive through social media accounts —

Twitter https://x.com/Southwest Airlinesairlines
Facebook https://www.facebook.com/Southwest AirlinesAir
Instagram https://www.instagram.com/Southwest Airlinesair
Number of the phone 1-800-435-9792

Frequenlty Answer Questions

Q1 The terminal that is Southwest Airlines located at Bradley International Airport (BDL)?Southwest Airlines operates departure and arrival flights from Terminal 1 at Bradley International Airport.

Q2 Where can I get an outline that shows BDL’s Southwest Airlines terminal at BDL?The airport map at the website of Air France. The interactive map that is that helps passengers locate the most important locations and checkpoints.

Q3 How do I check-in to check-in for Southwest Airlines departures at BDL?Terminal 1 serves as the main terminal Terminal 1 is the primary hub for Southwest Airlines, When you arrive at Terminal 1 of Bradley International Airport check out the signage that is the logo of Southwest Airlines. Here you can complete the check-in process and get your entry pass for boarding.