Southwest Airlines STL Terminal – St. Louis Lambert International Airport

The baggage allowance, flight status, in-flight entertainment, onboard meals, help services, pet reservations management, and the availability of flight-related services and amenities are many things travelers should consider and remember in preparing for a flight. This section provides information about the Southwest Airlines STL Terminal – St. Louis Lambert International Airport. Terminal 2 is situated in the southern part of the airport.

It consists of two levels; international arrivals and departures take place on the lower level and departures take place on the upper level. The information provided here may be used as a reference guide when contacting the airline office or preparing to board an SWA flight departing from or arriving at St. Louis Lambert International Airport.

Southwest Airlines St. Louis Lambert International Airport Essential Information

Here’s the overview of the STL Southwest Airlines terminal at St. Louis Lambert International Airport:

Southwest Airlines STL Terminal Departures

Southwest Airlines operates from Terminal 2 at St. Louis Lambert International Airport, STL. Delta and Southwest Airlines are the primary occupants of Terminal 2, which is situated on the airport’s west side. For flight check-in, security checking, and the boarding of flights, passengers fly with Southwest Airlines at Terminal 2 of St. Louis Lambert International Airport. It operates from Terminal 2 for easy processing to ensure the smooth departure of flights, both domestically and internationally.

Southwest Airlines STL Terminal Arrivals

Southwest Airlines lands in Terminal 2 when arriving at St. Louis Lambert International Airport. Terminal 2, which is located on the west side of the airport, handles most flights for Southwest and Delta. Passengers flying with Southwest Airlines should expect to arrive at Terminal 2, pick up their luggage, and continue accordingly. St. Louis Lambert International Airport Terminal 2 provides amenities and services to assure Southwest Airlines passengers have a convenient, smooth arrival with as little stress as possible.

Services & Amenities Offered at Southwest Airlines St. Louis Lambert International Airport Terminal

The office of the Southwest Airlines terminal at STL Airport can be contacted for the following services & amenities:

• Ticket Booking and Cancellation
• Baggage Allowance
• Airport / Online / Self-service Kiosk Check-in
• Airport Transfers
• Unaccompanied Minor Service
• Duty-Free Allowance
• In-Flight Meals / Entertainment
• Missing / Delayed / Lost Luggage
• Airport Lounges
• Flight Information / Flight Status
• Delayed / Canceled Flights
• Airport Facilities
• Animal Relief Area
• Boarding Class Enquiries
• Valet Parking
• Airport / Inflight Wi-Fi
• Skycap
• Rapid Rewards

Read Also: Southwest Airlines SEA Terminal

Various Services Available at St. Louis Lambert Airport Terminal – In Brief

Southwest Airlines Reservation Tickets 

Travelers can make reservations for flights through the Southwest Airlines St. Louis Lambert International Airport terminal office. The agents of Southwest Airlines are well-trained and equipped to design itineraries upon request.

Customers can make reservations directly on Southwest Airlines’ website and mobile application.

Manage Bookings at STL Terminal

Passengers might need to change their booking or add additional flight-related services or amenities to their travel itinerary. They can make their reservations by themselves on the airline’s mobile or website. Alternatively, they can get help from staff in the office of the Southwest Airlines terminal at St. Louis Lambert International Airport and get their assistance.

Southwest Airlines Cancellation / Refund

Passengers can cancel their bookings until 10 minutes prior to the departure time scheduled for their flight. If you’ve purchased Business Select or Anytime fare type, you will get refunds on your initial method of payment after canceling your reservation. If you’ve purchased Wanna Get Away+ or Wanna Get Away fare type you will be able to get a refund via credit card. The vouchers can be used to purchase flights for a later date.

Check-in at Southwest Airlines STL Terminal

Travelers who fly with SWA can check in to their flights through the mobile, online, or web check-in function on the airline’s website or mobile app, or check on STL Airport, the Southwest Airlines terminal STL Airport.

Check-in on the airline’s website or mobile application is open from 24 hours to 1 hour prior to departure. the counter at the airport is available one hour before the departure time.

Southwest Airlines Flight Status

You can check the status of your flight by contacting the personnel of Southwest Airlines at St. Louis Lambert International Airport terminal office. Otherwise, you can track it by yourself on the Soutwest official website or through mobile application.

Southwest Airlines Lost / Delayed Damaged 

If you find damaged, lost, or delayed baggage notify an airline representative at the baggage claim office or the baggage service office to make an accident report.

For more information and assistance, contact the staff at the office of the Southwest Airlines terminal at STL Airport.

Pet Travel on Southwest Airlines at St. Louis Lambert International Airport

The airline provides pet travel during domestic travel in the United States of America; pet(s) or animal companion(s) are not able to be transported to or from Hawaii to or from other states within the USA.

Pet(s) or animal companion(s) can be moved from or to Hawaii to nearby islands via SWA flights.

Inflight Entertainment by Southwest Airlines

The airline provides customers access to an in-flight entertainment portal, which has the latest movies and shows, music, and more. Passengers can stay entertained throughout the flight using this site.

Southwest Airlines terminal STL office can answer any questions relating to entertainment on the flight.

Southwest Airlines Airport Lounge

Unfortunately, the airline does not have lounges at any of the airports, so passengers must utilize other services and facilities at St. Louis Lambert International Airport.

If you have any questions or concerns ask any of the Southwest Airlines CLE terminal team members.

Car Rental Service at STL Airport

Explore all available car rental options on the official airport website or ask for more information/assistance from the airport staff.

Southwest Airlines STL St. Louis Lambert International Airport Location Map

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