Now that you’ve booked seats with Southwest Airlines, it’s important to understand the boarding groups assigned to you at the airport. This knowledge will help you know what to expect in advance and avoid any confusion later on.
This article provides a detailed explanation of how Southwest’s boarding process works, the number of boarding groups, their associated numbers, and other essential information.
How Many Boarding Groups Does Southwest Have?
Southwest Airlines organizes passengers into three boarding groups: A, B, and C, each with a position number (1 to 60+) assigned during check-in. Numbered posts at the gate will indicate where to line up.
Types of Southwest Boarding Groups
The different boarding groups are outlined below according to Southwest’s boarding order.
Pre-boarding (PRBD)
This group is for passengers requiring special assistance, such as those with wheelchairs, disabilities, or other needs. Passengers and a companion can approach the gate before boarding to request assistance from the airport staff.
Onboard, only two passengers in the PRBD group are allowed to occupy emergency exit rows, with the others needing to sit in regular seats.
Group A
Group A includes passengers who have opted for upgraded boarding positions (A1 to A15) and will board first, followed by Early Bird Check-In passengers. If you have good timing during check-in, you may also be assigned to Group A.
Some exceptions exist for other groups that board between Group A and Group B, so be aware of this in case it applies to your Southwest journey.
Extra Time Passengers, Families, & Active Duty Military
This group is for passengers who may not qualify for pre-boarding but still need extra time to board, perhaps due to an injury. Southwest staff will provide a special boarding pass, allowing you to board right after Group A. Families with children under six years old and active-duty military members (with ID) can also board at this time without prior coordination with staff.
Group B
If you check in on time and haven’t paid extra, you will likely be in Group B. You’ll queue with other passengers next to the numbered boards and wait for your turn to board. Follow the signs correctly to avoid any issues at the gate.
Group C
This group is for passengers who checked in late or booked their tickets on the day of travel. Group C boards last, so you may end up with a middle seat near the back, or possibly an aisle seat. If fewer people have reserved seats, you might still find a decent seat.
Can You Upgrade Your Southwest Boarding Positions?
Yes, you can. Southwest Airlines offers the option to purchase an “upgraded boarding position” at the ticket counter or departure gate on the day of your journey or within 24 hours before departure. You can also purchase EarlyBird Check-In, which may not guarantee an A boarding position but will allow you to board earlier than other general passengers.
How to Get the Best Seats on Southwest
The best way to secure premium seats is by purchasing a Business Select fare or an early boarding option. Southwest Rapid Rewards elite members also receive preferential boarding by default. Some co-branded credit cards offer credits for purchasing upgraded boarding, making it a great option.
If you prefer not to pay extra, your best chance for a good seat is to check in as early as possible. Southwest opens check-in 24 hours before departure, so checking in early increases your chances of securing a window seat and enjoying a more comfortable journey.
Conclusion
Now that you understand the four main boarding groups (A, B, C, and Pre-boarding), you know what to expect during the boarding process. As mentioned, you always have the option to purchase upgraded boarding to improve your boarding status and seat selection on Southwest.
A comfortable and affordable journey awaits, from boarding through the entire travel experience!