Renowned for offering exceptional leisure services and top-notch customer care, Japan Airlines makes the reservation process effortless and stress-free. Managing your bookings is just as straightforward.Need to modify or manage your flight? In this blog, you’ll discover how to manage your booking with Japan Airlines, what changes you can make, and much more.
How to Manage Your Japan Airlines Reservation on the Official Website
Japan Airlines provides passengers with the convenience of modifying their flight bookings from the comfort of their own homes. With the “Manage Booking” feature available on the official Japan Airlines website, you can access and adjust your reservations from anywhere in the world. To learn how to manage your booking through this feature, follow these simple steps:
- First, visit the official Japan Airlines website.
- Next, find and select the “Manage My Booking” option on the homepage.
- Next, click the “Booking Details” option to retrieve your reservation using the provided information.
- Once your booking details appear on the screen, you can choose the action you want to take, such as canceling your flight, making changes, adding extra baggage, booking additional seats, or upgrading to business or first class.
- Choose your option as per your requirements and follow the given instructions.
- Finally, confirm the changes you want to make.
Manage all Changes in Your Booking in Japan Airlines
Japan Airlines offers a convenient “Manage My Booking” option that allows passengers to make changes to their reservations easily and from the comfort of their homes. This feature is accessible from anywhere in the world, giving travelers the flexibility to modify their bookings at any time.
Request Flight Cancellation & Claim a Refund
Canceling a Japan Airlines reservation is quick and straightforward using the “Manage My Booking” option. In light of the pandemic, Japan Airlines has made it easier for passengers to cancel or postpone their travel plans. Here are some key points from the Japan Airlines Cancellation Policy:
- Passengers can cancel any flight departing before April 25, 2022, at no cost up to one hour before departure.
- If travel restrictions prevent a passenger from reaching their destination, flights can be canceled free of charge, even months before departure.
- Passengers can cancel their flights and make future bookings without incurring additional fees, although any fare difference must be paid.
- Refunds depend on the type of ticket purchased. For tickets bought with cash or card, refunds are processed to the original payment method. For bookings made with miles, the miles are refunded to the account without any deductions.
- Refund requests for flights canceled within 24 hours of booking are eligible for a full refund.
- Refunds are not available for award tickets or promotional tickets.
- If the airline cancels a flight, passengers will receive a full refund.
- To request a refund, fill out the refund form on the Japan Airlines official website. The airline typically processes refunds within 7-8 business days.
Make Changes to Your Itinerary – Change Flight Date & Time
Changing your Japan Airlines booking is easier than you might think. If your reservation meets the following conditions, you can make changes using the rebooking option on the official website:
- The ticket was purchased through the official website.
- Use your credit card for payments.
- Fare rules allow changes to the reservation.
- The booking has not been upgraded.
- The booking does not include an infant with a seat.
- You can easily changes 72 hours before departure.
- The booking does not include paid seat services.
Step-By-Step Guide to Change Your Flight
- Log in to the official Japan Airlines website and find the “Manage Booking” tab.
- Go to the bottom of your page choose “Reservation Change”.
- Click the “Change” button and select the flight you wish to modify.
- Enter your desired new travel date and press the “Next” button.
- Choose your preferred seat on the flight.
- If you need to make changes to other sectors, select the relevant flight and click “Change.”
- Review the updated booking details and confirm your changes.
- Pay any required fees for the changes.
Request Extra Baggage Allowance
Passengers can add extra baggage to their reservation through the “Manage My Booking” option. You can purchase and pay for additional baggage online, which is often cheaper than doing so at the airport. For more details, refer to the Japan Airlines Baggage Policy.
Select Your Preferred Seat
Through the Japan Airlines “Manage Booking” option, travelers can change or select their preferred seats in First Class, Business Class, or Premium Economy. However, seat availability may vary depending on the destination and fare type, so it’s advisable to select your seat in advance to avoid last-minute hassles.
Guidelines for Seat Selection
- If you’re changing your ticket, the airline may ask if you want to alter your seat selection.
- If you arrive after check-in has closed, you may not be able to use the preselected seat option.
- Certain seats may not be available for pregnant women, children, or passengers who need assistance or have limited mobility.
- If you’ve completed your reservation and want to upgrade your seat, Japan Airlines offers the flexibility to do so through the “Manage Booking” option.
Upgrade Your Cabin Class for a Better Travel Experience
You can also upgrade your cabin class using the “Manage My Booking” feature. Passengers must pay the fare difference for upgrading to a higher class. Note that cabin upgrades must be completed 72 hours before departure and are only available on specific flights.
Additional Services Provided by Japan Airlines
The “Manage Booking” feature offers various services to make booking and managing your reservation easier, including:
- Online check-in
- Seat preselection
- Special meal and assistance requests
- Extra baggage requests
- Adding or removing passengers
- Modifying or canceling flights
- Tracking flight status
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Minor Assistance for Passengers
Customers can also get help with in-flight amenities, hotel bookings, and more through the “Manage My Booking” option. Additional services can be purchased directly through this section on the Japan Airlines website.
FAQs
What happens if I cancel a Japan Airlines reservation immediately after booking?
If you cancel your booking immediately after making the reservation, no cancellation fee is charged, and you will receive a full refund.
How does the “Manage My Booking” option benefit customers?
The “Manage My Booking” feature allows customers to easily make changes to their flight bookings. It is available on both the official website and mobile app for passengers’ convenience.
Can passengers claim refunds through the “Manage My Booking” option?
Yes, passengers can claim refunds for canceled flights through the “Manage My Booking” option, subject to fare rules and airline restrictions.
When should I cancel my flight?
You can cancel flight after booking charges are applicable. However, be aware of any restrictions or fees that may apply.
How can I manage bookings made through travel agents?
For bookings made through travel agents, you will need to contact the agent directly to make any changes. Passengers cannot manage these bookings independently through the official Japan Airlines website or mobile app.
