O’Hare International Airport (ORD) is one of the busiest airports in the world, serving millions of passengers annually. Among the many airlines operating at ORD, ITA Airways ORD Terminal – O’Hare International Airport stands out for its service excellence and extensive connectivity to various global destinations. Whether you’re flying to Italy or beyond, knowing the ins and outs of ITA Airways at ORD can significantly enhance your travel experience.

Terminal Overview

ITA Airways operates out of Terminal 5 at O’Hare International Airport. This terminal is the hub for most international flights, offering top-notch facilities to accommodate passengers’ needs. From check-in to boarding, Terminal 5 provides a seamless experience that aligns with ITA Airways’ commitment to quality service.

ITA Airways ORD Terminal Information

Airport NameO’Hare International Airport
Address10000 W O’Hare Ave, Chicago, IL 60666, United States
Airport CodeORD
Contact No.1 800-832-6352
ArrivalsTerminal 5
DepartureTerminal 5
Working Hours24 Hours
ITA Airways IATA CodeAZ
ITA Airways ICAO CodeITY
Official Websitewww.ita-airways.com
YouTube Pagewww.youtube.com/itaairways
Facebook Pagewww.facebook.com/ITAAirways
Twitter Accounttwitter.com/ITAAirways
Instagram Accountwww.instagram.com/itaairways

Facilities at ITA Airways ORD Terminal

Terminal 5 is equipped with a wide range of amenities that cater to both business and leisure travelers. ITA Airways passengers can enjoy various services, including exclusive lounges, dining options, and shopping outlets. The terminal is designed to facilitate smooth passenger flow, ensuring a stress-free airport experience.

Assistance Offered by ITA Airways Terminal at ORD

ATMsCurrency ExchangeForex Services
Family RestroomsAirline LoungesMedical Services
Quiet Seating AreasBaby Care RoomsKids Play Area
Information DesksLost and Found ServiceFlight Information Displays
Boarding Gates InformationVisa Related ServicesPassport Control Facility
Customs and ImmigrationCar Rental ServicesInter-terminal Transport
Priority BoardingPre-boarding ServiceInternet/Wifi Access

Check-In and Boarding

At ITA Airways ORD Terminal, check-in counters are located in Zone D of Terminal 5. Passengers are advised to arrive at the airport at least three hours before their international flight. This gives enough of time for security checks, check-in, and other requirements.

Boarding gates for ITA Airways flights are also located in Terminal 5, ensuring that passengers can move from check-in to boarding without the need to navigate between different terminals. Boarding gates are clearly displayed on departure screens, and passengers are encouraged to proceed to the gate well before the boarding time to avoid last-minute rushes.

Lounges and Relaxation Areas

One of the highlights of Terminal 5 is the availability of exclusive airline lounges. ITA Airways offers access to its lounge for business class passengers and members of its frequent flyer program. The lounge provides a quiet and comfortable space to relax, work, or enjoy a meal before your flight. Amenities include Wi-Fi, charging stations, and a selection of food and beverages.

For travelers who are not eligible for lounge access, Terminal 5 also offers several quiet seating areas where you can unwind before your flight. These areas are designed to provide a peaceful environment away from the hustle and bustle of the main terminal.

Shopping and Dining

Terminal 5 at ORD offers an impressive range of shopping and dining options. From luxury boutiques to duty-free stores, passengers can indulge in some retail therapy before their flight. Whether you’re looking for last-minute souvenirs or high-end fashion, you’ll find plenty of choices.

When it comes to dining, Terminal 5 does not disappoint. There are several eateries, cafés, and pubs that accommodate a range of dietary requirements and tastes. You’ll find something to sate your appetite whether it’s for a sit-down dinner or a fast snack.

Transportation and Parking

O’Hare International Airport offers various transportation options for passengers traveling to and from Terminal 5. These include taxis, ride-sharing services, and public transportation. The airport’s efficient shuttle service connects Terminal 5 with other terminals, making it easy for passengers to navigate the airport.

For those driving to the airport, Terminal 5 provides ample parking facilities. Short-term and long-term parking options are available, and passengers can book their parking space in advance for added convenience.

Customs and Immigration

As the terminal that handles most international flights, Terminal 5 boasts comprehensive customs and immigration facilities. ITA Airways passengers arriving at ORD will pass through these facilities before exiting the airport. The customs and immigration process is designed to be as efficient as possible, with clear signage and helpful staff to guide passengers through each step.

FAQs about ITA Airways ORD Terminal

  1. Which terminal does ITA Airways use at ORD?
    • ITA Airways operates out of Terminal 5 at O’Hare International Airport.
  2. What services are available at ITA Airways ORD Terminal?
    • The terminal offers a range of services, including lounges, dining, shopping, and customs facilities.
  3. Where is the ITA Airways check-in counter at ORD?
    • The check-in counters are located in Zone D of Terminal 5.
  4. How early should I arrive at the airport for an ITA Airways flight?
    • As the terminal that hosts most international flights, Terminal 5 features comprehensive customs and immigration facilities.
  5. Is there a lounge for ITA Airways passengers at ORD?
    • Yes, ITA Airways offers an exclusive lounge for its business class passengers and frequent flyers.
  6. What are the dining options at Terminal 5?
    • Terminal 5 offers a variety of dining options, including restaurants, cafes, and bars.
  7. Can I shop at Terminal 5?
    • Yes, Terminal 5 has several shopping outlets, including duty-free stores and luxury boutiques.
  8. Is there parking available at Terminal 5?
    • Yes, both short-term and long-term parking options are available at Terminal 5.
  9. How can I go from Terminal 5 to other terminals?
    • The airport’s shuttle service connects Terminal 5 with other terminals.
  10. What are the working hours of ITA Airways at ORD?
    • ITA Airways operates 24 hours a day at O’Hare International Airport.

Also Read: ITA Airways Manage Booking