Ethiopian Airlines has earned its well-known reputation for its quality and the quantity of services it provides for a minimal cost. It is clear its status as a cheap airline, and is still thriving to be one of the top contenders both in the domestic and international arenas.
In the subsequent years, it has changed and improved its services to make it one of the top airlines that fly to the 131 International destinations. It is now the fourth biggest airline that serves the largest amount of destinations. On the African continent it has the largest number of aircraft and the biggest customer base.
Complete Analysis of Ethiopian Airlines
Ethiopian Airlines is significantly a excellent airline offering many top-quality services to its customers in the business sector as well as Cloud Nine customers. It is an affiliate of IATA and the African Airlines Association. These associations work independently to develop and review the standards an airline has to adhere to provide a high level of safety and quality for its passengers.
Furthermore, Ethiopian Airlines also works in conjunction with the Star Alliance to expand the coverage of its services and network all over the world. Customer reviews are mostly favorable about Airlines. But, there are negative or unsatisfactory reviews as well. If you’re thinking of taking a flight you should look over all the benefits and drawbacks in order to determine how reliable Airlines is.
Contact Details
| Address | Main City Ticket Office Churchill Road P.O. Box 1755, Addis Ababa |
| IATA Code | ET |
| Website | www.ethiopianairlines.com |
| Facebook Page | URL |
| Twitter Page | URL |
Pros of The Ethiopian Airlines
Ethiopian Airlines offers a variety of value-for-money. Despite its cheap prices, it makes sure to provide the highest quality of facilities for passengers. Check out the benefits and take pleasure in flying with the airline.
On Ground Services
Ethiopian Airlines offer special transportation for the Business Class or Cloud Nine passengers to the gates for boarding. The passengers in these classes also have the privilege of being able to be the first passengers on board. Passengers who have booked the seats for Business and Cloud Nine cabins will surely receive top-quality service.
Ethiopian Airlines Lounge
Ethiopian Airlines has a bunch of lounges located at their main airfield. There are several recently launched resting areas that offer new amenities such as massages, showers, and a variety of meals and beverages.
Business class passengers are able to select among the options available. On other international airports Ethiopian Airlines passengers will be permitted to access lounges at the Star Alliance airline lounges. These lounges are shared with members on different airports, providing a guaranteed resting space, worldwide.
Priority Services
Priority services make travel less stress-inducing. Customers in the cloud and business nine class have access to priority check-in, security, as well as board. This reduces the time spent waiting in long lines and gaining access to the plane after having all the formalities completed quick, makes travel for passengers on Ethiopian Airlines much easier and more comfortable.
Feel at ease through Fleet
Ethiopian Airlines has a fleet that includes AirBus as well as Boeing aircrafts, with the average at 10.9 years. Airbus A350 Boeing 787, 777 and B787 are modern aircrafts, with an array of luxurious and modern features.
Economy class passengers are able to enjoy recliners. The Business class has an option to have flat-lounge beds as well as convertible seats. The seats are a lot more spacious and come with soft cushions in comparison to the older models in the fleet. Your trip will be enjoyable if flying with one the aircrafts.
Diverse Food and Beverages
A variety of cuisines is served on Ethiopian Airlines. The menu is diverse from regional dishes of Africa to other dishes that are that are a favorite of International passengers. The very well-known tradition of coffee at Ethiopian Airlines should be part of your list of priorities. From the manner of serving to the flavor of coffee, it, it is worth a trip.
Economy Class, Semi Flex and business class passengers. Everyone is happy with the drinks served. Some passengers are entitled to welcome drinks. You can select non-alcoholic to alcoholic drinks. The menu is constantly expanding to include the more expensive travel classes. Print the menu on the plane to decide which items to choose based on your preference.
Ethiopian Airlines Safety Record
Ethiopian Airlines is an IATA-certified member. The IATA audits airlines starting from its inception until the departure and arrival of the aircraft, and then rates it as a safe. Additionally, after observing some serious accidents, the company has reformed its policy to ensure that it meets the highest standards of safety in the world. It is possible to read more about the methods employed to assure travelers that Ethiopian Airlines is safe to travel with.
Authentic Feel
Although serving International travelers, Ethiopian Airlines continues to retain a distinctive feel for its nation and the region through its uniforms for crew members, unique drinks, and interiors. There are staff members serving their unique tea as well as some local snacks that are ideal to enjoy with drinks.
Passengers traveling on Ethiopian Airlines experience a new experience that is a blend of the latest standard of flying, paired with traditional methods of service. But, it shouldn’t be misinterpreted that the atmosphere of the airline isn’t suitable for international travellers. In fact, it should be considered an additional method to market the airline.
WiFi Service
Ethiopian Airlines also offer WiFi that is available at all times during the flight to use social media sites as well as for other purposes of browsing. This is an additional service and the cost does not come with the fare for the ticket. The costs are minimal with the assurance of having access to internet which keeps your activity or entertainment running. You can purchase Ethiopian Airlines WiFi service for five dollars per hour or 25 dollars for the entire trip. The Platinum members of Shebamiles have access to WiFi for free.
ShebaMiles Awards and Programs
Ethiopian Airlines passengers are awarded ShebaMiles that provide additional benefits. Discounts, upgrades and other benefits are just a few of the benefits to consider. Frequent flyers who hold the Gold and Platinum memberships also enjoy a set of benefits which make travel easier. Alongside the top service offered by Cloud Nine and Business seats, Business as well as Cloud Nine seats, there are free food and drinks along with other amenities to ShebaMiles members.
Cons of the Ethiopian Airlines
Ethiopian Airlines has its cons similar to the coin that is a coin with two faces. Certain of the services that are discussed above have restrictions that impact the overall performance. Take a look at these limitations to know if they are more important than the benefits or not. This will assist you in decide if you should take a flight with the airline or not.
Ethiopian Old Fleet
The Old Fleet of Ethiopian Airlines isn’t in the best condition. The seats are uncomfortable and provide a poor travel experience. A few other features are absent. With the standard amenities the airline offers several travel classes, ranging from Economy to Business class. Passengers can choose to use new aircrafts or book old ones. They are most likely to be accessible at a cheaper price in comparison to the new ones launched.
Ethiopian Airlines Ground Services for Economy
Ethiopian Airlines Economy class passengers are required to travel via the airport or on a bus to get to the terminal. The security lines are lengthy during busy season and are less well-organized. Although Ethiopian Airlines do manage to provide transportation to the gate for boarding but there are also interruptions that are observed by passengers.
WiFi Service
It is nice that the airline provides WiFi for passengers. However, it’s not on all aircrafts. In addition, the super-fast internet speed to stream online platforms is not available. Passengers are able to make use of it for the standard chat as well as browsing purposes but only. These data and speed packs are available to every travel class.
Lack Luxurious Amenities
This is more a personal perspective of passengers. However, many customers have stated that the airline doesn’t have luxury or extravagant amenities available in its economy cabins. This is a blunder that shouldn’t be a problem for all as tickets are cheap in comparison to other airlines. The restricted services are limited to the standard seats. Business class passengers and premium cabin passengers benefit from the comfort as well as additional bonus benefits.
Non-Uniform Service Quality
Finally, there are some differences regarding the standard of Ethiopian airline services in various airports. The main airport in Addis Ababa is still offering one of the top lounges, services and services. However, this does not apply to the airports in which it is operating. It is possible to read feedback from passengers specific to the destination you want to determine the quality that you will receive from the airport.
Overall Evaluation
To figure out if Ethiopian Airlines good, you should carefully study all the pros and cons in order to determine the level of services required and the expected. Check out the costs to take advantage of the best benefits as the airline provides a range of facilities for higher cabin passengers. All in all, Ethiopian airlines is a excellent airline with an low cost. There are certainly a couple of limitations, but if they are not significant and they are not a problem, then an absolute thumbs up for the airline. Customer feedback is also indicative of the better quality and service they provide.
Frequently Asked Questions (FAQs)
How reliable is Ethiopian Airlines?
Ethiopian Airlines is a 4-star rating airline that boasts the biggest fleet of aircraft in Africa.
Do Ethiopian Airlines have lounges?
Ethiopian Airlines have more than one lounge at its main airport in Addis Ababa. It also has Star Alliance lounges at other airports because it is a member of the alliance.
Which is the status in Ethiopian Airlines?
Ethiopian Airlines is recognized as the fourth-largest air carrier in the world, flights to the largest variety of destinations.
Does Ethiopian Airlines a good airline?
Absolutely, Ethiopian Airlines is a decent airline, with excellent services and safety standards that have been certified through the International Air Transportation Association.
