Breeze Airways does not receive strong recommendations from its passengers. Customers report poor airline conditions and average service quality. As a relatively new American airline with just one year of experience, Breeze Airways is still working to establish itself.
The airline’s product and service quality are currently considered low or below average. Passengers have complained about its lack of planning and irregular operations. However, there is optimism that Breeze Airways will improve over time, given that it is managed by experienced industry professionals. If you’re considering flying with Breeze Airways, review the key points to assess its current performance and situation.
Key Analysis Points On Breeze Airways
Breeze Airways is an American airline specializing in shorter routes that major carriers often don’t cover. It offers very low fares and provides free cancellations and changes on customized reservations.
Despite these advantages, passenger reviews indicate an overall unsatisfactory experience, primarily due to the airline’s lack of established operational procedures. As a new airline, Breeze Airways is still working on implementing disciplined practices to improve service quality.
If you’re considering flying with Breeze Airways, review the following points on its performance to help determine if the airline meets your needs and to make a more informed decision.
1. Breeze Airways Delays and Cancellations
The most common complaint about Breeze Airways is its handling of operations during bad weather. The airline frequently delays or cancels flights without offering compensation or reimbursement. Breeze Airways has struggled to manage these delays effectively and has been unresponsive to refund requests.
2. No Refunds for Unexpected Cancellations by Breeze Airways
Breeze Airways often offers alternative flights that are days apart, disrupting passengers’ schedules and causing significant frustration. Additionally, many travelers have reported that the airline did not provide cab or accommodation services during these disruptions.
3. Average Breeze Airways Cabin Crew Performance
Breeze Airways’ cabin crew performance is generally rated as average, with no major complaints from passengers. In terms of safety, Breeze Airways is reliable and can be trusted.
4. Breeze Airways Luggage Loss Complaints
Another common complaint from passengers is the loss or damage of luggage. The airline has not responded to these issues, leading to negative reviews. Additionally, there has been no refund or compensation provided for these problems.
5. No WiFi on Breeze Airways
WiFi is not available on all Breeze Airways aircraft and is currently in development. Initially, only a few flights may offer this service. The official website does not specify the availability of WiFi at this time, but improvements are expected in the future.
6. Seat and Safety Quality on Breeze Airways
The seats and onboard services offered by Breeze Airways fall short of expectations. The fleet does not meet the advertised standards and requires improvement. However, visible changes may occur in the coming years.
Conclusion
Breeze Airways, currently rated 2 stars, lacks the experience and quality service expected from more established airlines. While it is managed by David Neeleman, known for his role in other airline ventures, improvement is anticipated. For now, it does not meet the standards to be considered a good airline.
Frequently Asked Questions (FAQs)
Breeze Airways is currently not considered a good airline due to its limited resources and service quality.
Breeze Airways stands out by offering affordable flights to less-traveled and shorter distances within the U.S.
David Neeleman is the owner and founder of Breeze Airways.
No, Breeze Airways is a domestic airline that offers very affordable rates.
