If you’ve already booked your flights, the airline offers easy options to upgrade and enjoy a more comfortable journey.
Aeromexico Seat Upgrades and Types
Operating since 1934, Aeromexico is Mexico’s oldest airline and is well-regarded for its reliable service to domestic and international destinations, with a strong reputation for efficient customer service. If you’ve booked a basic fare, upgrading on Aeromexico is a straightforward process.
Aeromexico offers different fare classes: Basic, Classic, AM Plus, and Premier. The Premier class is the highest tier, comparable to business or first class in standard airline terms. Why consider an upgrade? You’ll enjoy more baggage allowance, an enhanced personal entertainment system, free Wi-Fi, access to premium lounges, and much more. Traveling in a higher class truly elevates the overall experience!
Aeromexico- Purchase Upgrade
You also have the option to make a direct purchase and instantly upgrade your booking. The steps are as follows:
- Contact the customer hotline at 55 5133 4096 (or visit the official website to do it online).
- Request an upgrade.
- Please provide your booking reference number and last name.
- You will be informed of the exact upgrade charges.
- Share your credit card details to complete the process.
- Once the payment is made, you’ll receive a confirmation email for your upgrade.
Aeromexico- Bid Upgrade
Unlike many other airlines, Aeromexico offers the option to bid for an upgrade through the “Aeromexico Auction Upgrade.” The steps are outlined below:
- Visit the official Aeromexico website.
- Navigate to the Premier Promotion page.
- Within this section, find the Auction area and click on the “Make Offer” option, which will direct you to the Upgrade to Premier page.
- Enter your reservation key and last name.
- Input the amount you are willing to pay for the upgrade.
- Provide your credit card details.
- Review the information and click on confirm.
- If your offer is accepted, you will receive a notification via the email you used when booking your flights.
Can I Adjust My Previous Bid?
If you’ve already placed a bid and it hasn’t been accepted yet, you can adjust the bid amount or cancel the bid if needed.
Aeromexico- Rewards Points
A third option to upgrade is to use Aeromexico Rewards points if you have them for a better service and experience. First, you must have a flight confirmation to receive reward points. After that, I will describe the steps below.
- Visit the official website Aeromexico.com.
- Log in to your account.
- Click the “Configure” option.
- Then select the upgrade option.
- Here you need to use bonus points to upgrade when necessary.
Important Policies Relate to Making The Upgrade
- Upgrades are only possible if the desired cabin is available.
- You can request an upgrade from a lower cabin to a higher one; downgrades are not an option.
- If we accept your bid, we will charge you the non-refundable amount.
- If we do not accept your bid, you will not be charged.
- After receiving the upgrade, be sure to understand the terms of the new cabin class, as they will now apply.
If you have any additional questions or need assistance with upgrading your flights, feel free to contact the Aeromexico customer helpline (as mentioned above) for immediate support.
Conclusion
Upgrading with Aeromexico is simple and straightforward. You can either make a direct payment to secure an instant upgrade, place a bid at a fair price and wait for the airline’s response, or use award points to upgrade your seats if you have them available.
Also read How to Book Aeromexico with Points
