At Georgian Airways, there are several ways to upgrade your seat for a more comfortable and enjoyable flight experience. Whether you’re seeking enhanced comfort, entertainment, or additional amenities, the process of upgrading can be straightforward if you know how to navigate it.
Contact Options for Georgian Airways Seat Upgrades
Upgrading your seat on Georgian Airways can be complex, so the airline offers various contact methods to assist with the process:
1. Call Georgian Airways: For quick assistance, you can call the Georgian Airways customer service at (+995) 322 111220. Select the “upgrade seat” option from the IVR menu to request an upgrade.
2. Email Georgian Airways: If you prefer to wait for a response, you can email your upgrade request to info@georgian-airways.com. Note that it may take up to three business days to receive a reply.
Methods for Georgian Airways Seat Upgrades
If contacting the airline directly is challenging due to high call volumes, you can explore other upgrade options:
Fixed Price Upgrade Online
You can purchase an upgrade at a fixed price through the Georgian Airways website. Availability is based on a first-come, first-served basis:
1. Visit the Georgian Airways official website.
2. Select the “My Booking” option.
3. Enter your booking reference number and surname.
4. Choose a seat upgrade from the available options.
5. Complete the payment process.
6. Once finished, you will receive your upgraded ticket via email.
Upgrade with Miles
If you have accumulated miles or flight credits, you can use them to upgrade your seat:
1. Log in to your Georgian Airways account on their website.
2. Go to “My Booking.”
3. Select the flight upgrade option and choose a seat.
4. Use your miles to complete the payment.
Bid Upgrade
You can also place a bid for an upgrade at your desired price. The airline will review and either accept or reject your bid. To place a bid:
1. Call Georgian Airways customer service at (+995) 322 111220, or
2. Visit a Georgian Airways counter at the airport.
Terms and Conditions for Georgian Airways Seat Upgrades
Upgrading your seat is subject to the following terms and conditions:
– Upgrades are only possible if seats are available on the flight.
– Business cabin passengers can select any seat at no extra cost.
– Upgrades are governed by the terms and conditions of the new seat category.
– Economy ticket holders may need to pay for an upgrade, but if no seat is selected during check-in, the airline may assign one for free.
– If your ticket was purchased through a travel agent, the agent is responsible for arranging the upgrade.
Cost of Seat Upgrades on Georgian Airways
Upgrading your seat on Georgian Airways may come with a fee unless you qualify for a complimentary upgrade:
– $48 for seats in the first two rows.
– $59 for emergency exit row seats.
Is the Emergency Exit Row Upgrade Worth It?
Upgrading to an emergency exit row seat can be worth it due to the extra legroom and seat width. However, passengers must meet certain criteria:
– Must be able to understand and act on instructions given in Georgian, English, or Russian.
– Cannot be traveling with a child under 13 years old.
– Unaccompanied minors or expectant mothers are not eligible.
– Must be willing to assist during an emergency evacuation.
Conclusion
This guide covers the costs, policies, and procedures for upgrading your seat on Georgian Airways. For additional assistance, you can always contact the airline’s customer service to enhance your travel experience.
