Frontier Airlines ORD Terminal – O’Hare International Airport

Frontier Airlines operates from Terminal 5 located at Chicago O’Hare International Airport (ORD). Terminal 5 is one of four passenger terminals, and is it is the sole international terminal in the airport. Passengers who look at traveling through the Frontier Airlines ORD Terminal can look up all the necessary details in this article. From reservations to assistance with special needs we’ve covered everything for your convenience and comfort.

Frontier O Hare Terminal Arrivals

Frontier Airlines uses Terminal 5 at ORD to handle its arrivals. The amenities of the terminal that welcomes passengers include baggage claim immigration and customs desks transportation, services for transportation ATMs and currency exchange as well as lost and discovered, food and beverages wait areas, etc.

O Hare Frontier Terminal Departures

Frontier Airlines uses Terminal 5 at ORD for departures. The facilities of the departures terminal include check-in counters security screening and retail shops and lounges for airlines and gate for boarding and flight information displays. chargers, medical facilities and more.

Sections at Frontier Airlines Terminal ORD

ORD Frontier Terminal 5 consists of two sections:

• The baggage Section:This section is the home of arrivals as well as baggage claims 3A-3. In addition, it is linked to AirTrain Station that joins all the terminals in ORD.

• the Ticketing sectionAt that point departing passengers are able to complete the check-in and ticketing. From here, Concourse M with gates (M10 to M21) and (M9 to M11) is available. It is important to note that the check-in counters as well as gate gates for boarding are set in a secluded area, so prepare for a long walk to reach each other.

Assistance Offered at Frontier Airlines Terminal ORD

Frontier O Hare Terminal offers passengers who are arriving or departing unlimited services to meet the requirements of their airport. A few of these services include:

• Food and restaurant establishments
• Lost and Found
• Shops and Stores
• Airlines lounges
• Medical offices
• Interfaith chapel
• Wi-Fi/Internet
• Hotel
• Yoga room
• Art exhibits
• Aeroponic garden
• Luggage storage
• Power stations
• Business rooms
• Mother rooms
• Toilets for both genders
• Space for conventions
• Passenger paging
• Exchange of currency
• Travellers Aid

List of All Frontier Airlines Terminal Globally

Ways to Transfer Between ORD Frontier Terminal

Frontier Airlines Terminal ORD is equipped with the ATS train, which aids passengers move across terminals of the airport. The shuttle bus connects passengers with the domestic terminal, and to terminal 5 at the airport.

Alternately, passengers who need to transfer between the domestic tunnels and park in the parking garage are able to make use of the Pedestrian tunnel level near the centre of the airport. It is home to the Hilton Hotel and the Bus/Shuttle Centre on Level 1.

What Terminal is Frontier at ORD – A Thorough 2024 Guide

Frontier Airlines ORD Terminal is modern terminal equipped with all the amenities that a passengers require when traveling by air.

Frontier Flight Reservations

Frontier Airlines offers reservations at O’Hare Frontier Terminal, providing travelers with a variety of options for destinations and flights. It is a major hub, ORD connects various destinations across the United States and beyond. The Frontier reservations offered at ORD provide passengers with the opportunity to test their low-cost travel option as well as access a wide range of destinations. To reserve a flight with Frontier go to their official web site for airline and reserve a desired flight.

Frontier Flight Cancellations

Frontier Terminal ORD has a cancellation policy that is in place. If you have to cancel your Frontier flight, you are able to make the request via their website or through customer service. It is important to note that the cancellation conditions and terms as well as the fees and options differ based on the flight that you have purchased. It’s important to check the cancellation policy of Frontier prior to making your reservation to be aware of the potential fees. In the event of unforeseen circumstances like weather-related disruptions or other unforeseeable situations, Frontier might also cancel flights. In these instances they offer affected passengers with the option of cancellations or rebooking.

Frontier Seat Upgradation

Frontier Airlines offers the option to upgrade your seat to a higher class to provide a better journey. When you book your flight, you have the option of choosing from a variety of seats, including more legroom, preferential seating or even upgrading to a superior quality of service. It’s important to remember that the availability of seats and costs for upgrades are contingent on various factors, including flight the route you choose, as well as the fare type you’ve picked.

Frontier Check-in Options

Frontier Airlines ORD Terminal provides passengers with a variety of choices to check-in for their flight. 

Check-in online through Frontier Airline’s official Frontier Airline website or through the mobile app Frontier Airline.

Self-service kiosks for check-ins or separate check-ins at Chicago O’ Hare Airport.

Check-in at the airport counter with the assistance of staff from the airline at counters.

Frontier Information Desks

Frontier Airlines has designated information desks as well as customer service counters to assist passengers with questions. The desks offer assistance in different issues in relation to information about flights help with check-in baggage questions, check-in information and general assistance for passengers. If you require assistance or have any questions at your airport terminal, staff of the airline at these desks will provide you with up-to recent information and provide you with advice on all aspects of international or domestic flight with Frontier.

Frontier Lost & Found Desks

If you’ve lost your baggage or item in the Frontier Airlines Terminal ORD and cannot locate it, you may call the lost and found desk of the airline. After connecting, you are required to provide exact information regarding your baggage such as information about your luggage’s identity, in order to help the airline locate your luggage as soon as possible. Furthermore should you experience problems with delay in your baggage, or damaged luggage you can get assistance to resolve the issue at the moment.

The team of lost and found of Frontier will help you navigate the process in case there is any formalities to be taken care of. For more details you can contact Frontier directly by phone or via their official website.

Frontier Pet Travel Service

Frontier Airlines pet travel services permits passengers to bring their pets during flight. Small pets, cats, household rabbits, birds and guinea pigs can be transported inside the cabin. There are however certain weight size, age, and weight limitations that must be observed. Pets with larger sizes that do not comply with the above requirements are carried in the cargo hold of the transporter. Service animals that aid people with disabilities are permitted to be transported for free inside the cabin.

If you’re making a reservation through Frontier make sure to inform the airline about your travel plans to the airport with your dog. Because there are different regulations and guidelines for every other country and the airline will advise you on how to comply with the rules.

Frontier Unaccompanied Minor Service

Frontier Airlines ORD Terminal provides an unaccompanied minor service for its minor passengers, which ensures a secure and comfortable journey for children travelling on their own. Children between the ages of five and 14 must use this service in the event that they do not travel with an adult, guardian or parents. There is a cost for this service, and it is based on the type of fare and the travel route. Since this service is not reserved online, you’ll be required to speak directly with the Frontier customer service rep to get assistance you require on the same issue.

Ways to Contact Frontier Terminal ORD

There are a variety of methods to contact ORD Frontier Terminal for seeking any kind of travel-related assistance. There are a variety of options available:

Customer service phone

Official Frontier Website

Official Mobile Application

At the Airport Frontier Counter

Official Social Media Accounts

Through Frontier Email Address

Via Live Chat or Phone/Call

Wrap Up!

If you’re aware of the terminal at Frontier at ORD It is crucial to remember what rules and restrictions for traveling with Frontier. Additionally, be sure to take advantage of the services available to help yourself during your journey and experience a truly memorable flight experience. If you require more information or have any concerns, do not hesitate to contact the airline using the contact details listed.

Frontier Airlines ORD O’Hare International Airport Location Map