Emirates Airlines Hub at Chhatrapati Shivaji Maharaj International Airport
Chhatrapati Shivaji Maharaj International Airport (BOM) serves as a major hub for Emirates Airlines. The airport is equipped to handle large aircraft like the Boeing 747-8 and Airbus A380, primarily operating from its Terminal 2.
Spanning 391,000 m², Terminal 2 features 32 boarding gates and offers access to the renowned duty-free shopping center, “RIOgaleao – Tom Jobim 5th Avenue,” the largest duty-free area in Terminal 2.
Passengers traveling with Emirates Airlines benefit from a range of amenities and services in Terminal 2, ensuring a smooth and pleasant journey through Chhatrapati Shivaji Maharaj International Airport. For more details on the airline’s facilities and terminal services, and to plan your trip with Emirates Airlines effectively, refer to this guide.
Key Details of Chhatrapati Shivaji Maharaj International Airport
| Name of the Airline | Emirates Airlines | |
| Airport | Chhatrapati Shivaji Maharaj International Airport | |
| Address of the Airport | Mumbai, Maharashtra 400099 | |
| Airport Code | BOM | |
| Emirates Airlines IATA Code | EK | |
| Emirates Airlines ICAO Code | UAE | |
| Departure Terminal | Terminal 2 | |
| Arriving Terminal | Terminal 2 | |
| Official Website | www.narita-airport.jp | |
| Email ID | ecoair@naa.jp | |
| Contact Number |
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Terminal Details for Emirates Airlines at Chhatrapati Shivaji Maharaj International Airport
Departure Terminal
Emirates flight departs from Terminal 2 at Chhatrapati Shivaji Maharaj Airport. This terminal is equipped with amenities for efficient check-in, security clearance, and boarding, ensuring a smooth experience for international flights.
Arrival Terminal
Emirates Airlines arrives at Terminal 2 at Chhatrapati Shivaji Maharaj International Airport. The terminal’s well-designed infrastructure facilitates a seamless transition from the aircraft to airport facilities, providing a smooth arrival experience for passengers.
Flight Destinations
Emirates Flight operates flights from Chhatrapati Shivaji Maharaj International to various global destinations, including Rio Galeão – Tom Jobim, Chhatrapati Shivaji Maharaj, New York, and Madrid. These flights connect passengers to numerous international locations across Africa, the Americas, Asia, Europe, the Middle East, and the Pacific.
Available Services
- Lounge: Exclusive access for First and Business Class passengers, and Platinum and Gold Emirates Skywards members. Features include BOM TVs, a fully equipped business center, free Wi-Fi, shower facilities, premium beverages, and a selection of hot and cold snacks.
- Cuisine: On-board meals prepared by Ryuta Sato, served in the lounge using traditional Japanese tableware.
Terminal Amenities
- Facilities: Internet terminals, lounges, ATMs, clinics, a post office, currency exchange, copy and fax machines, banks, children’s play areas, smoking zones.
- Additional Services: Automated check-in counters, LCD travel information displays, cafes, day rooms with beds, shower rooms, car rental services, a range of restaurants, duty-free shops, SIM card and pocket Wi-Fi rentals, short-term capsule hotels, shuttle-accessible hotels, and cargo terminals.
Check-in Counter
Check-in desks are located in Row F, while self-service kiosks are in Rows E, F, and G. Desks open 2.5 hours before departure and close 40 minutes prior.
Currency Exchange Services
- Options: Foreign exchange desks, machines, and ATMs. Use ATMs, especially those operated by 7-Eleven (Seven Bank), for better exchange rates.
- Location: Foreign exchange services are available on the same floor as the arrival hall.
Clinics
- Shadan Kokushukai Airport Clinic: Located in the Central Building’s basement, open from 9:00 to 11:30 and 13:30 to 16:30, closed on weekends and holidays.
- Nippon Medical School Clinic: Open from 9:00 to 17:00 (Tues-Thurs), and until 18:00 (Fri-Sun). Emergency services and consultations available until 17:00.
Smoking Places
Terminal 2 has 14 smoking areas, with five on the ground floor and 19 total across various floors.
Fax Machines
Not specifically addressed for the airport, but fax machines are typically available at convenience stores in Japan. For airport-specific locations, inquire at information desks or service centers.
ATMs
- Locations: Between the South and North Wings in the Arrival Lobby, and on the B1 level near the train station exit. Most ATMs have a 50,000 yen withdrawal limit; Seven Bank ATMs have a 100,000 yen limit.
Don’ts
- Avoid Smoking: Only in designated areas.
- Verify Terminal Locations: Familiarize yourself with terminal and amenity locations.
- Allow Ample Time: Arrive early to avoid delays.
- Keep Valuables Safe: Be vigilant in crowded areas.
- Follow Airport Rules: Adhere to all regulations for a smooth experience.
Frequently Asked Questions
First and Business Class passengers, along with Platinum and Gold Emirates Skywards members, have exclusive access to a lounge at the Emirates Airlines terminal. The lounge offers amenities such as BOM TVs, a fully equipped business center, free Wi-Fi, shower facilities, and a selection of premium beverages and hot and cold snacks.
Check-in options include self-service kiosks and “Self-Service Bag Drop” units as part of the “Smart Check-in” project. These facilities streamline the check-in process for passengers.
It is advisable to arrive at Chhatrapati Shivaji Maharaj International Airport two to three hours before your flight’s departure time. This ensures you have ample time for check-in, security procedures, and any other pre-flight preparations.
Yes, Chhatrapati Shivaji Maharaj International Airport offers parking. Parking areas include P5, P2, and the P1 multi-story parking lot (2F, 3F, and 4F).
