Sun Country Airlines DLH Terminal – Duluth Intl. Airport

Passengers flying from Sun Country Airlines DLH Terminal must go to Terminal 1 for smooth departure as the terminal boasts world-class facilities. Besides, the arrival terminal at DLH is also equipped with convenient amenities ensuring passengers have a hassle-free transition.

Below is the detailed guide for all the state-of-the-art amenities and services available at Sun Country Airlines DLH Terminal and other essential information passengers require to sail through the airport.

Overview of Sun Country Airlines DLH Terminal – Duluth International Airport

Refer to the table below to get all the essential information about Sun Country Airlines DLH Terminal:

What Terminal is Sun Country Airlines at Duluth International Airport (DLH)?

Sun Country Airlines operates from Terminal 1 at Lost Angeles International Airport (DLH). The Sun Country Airlines DLH Terminal is designed to showcase clear signages and friendly ground staff for easy navigation.

DLH Terminal 1 features multiple lounges, diverse shopping and dining options, and amenities such as a children’s play area, nursing suite, family restroom, and wheelchair services to enhance the passengers’ boarding experience.

Take note of the following tips to navigate Terminal 1 smoothly:

• Check-in at the self-service kiosks to save time.
• Utilize the Terminal 1 map to find the check-in and boarding gates.
• Arrive at least 2-3 hours before to give yourself ample time to check-in, baggage drop, security screening, and find your boarding gate.

List of all Sun Country Terminals.

Sun Country Departure Terminal DLH

Sun Country flight departs from Terminal 1 at Duluth International Airport (DLH).

Passengers who must complete the check-in must arrive 2 hours before scheduled departure. There are multiple check-in counters located at the Terminal 1’s main ticketing area.

Passengers who are flying with special requests need to obtain a boarding pass at the airport.

After you complete the check-in, submit your bags and collect baggage tags for your luggage.

Keep your passport and other travel documents ready as you need to head towards the security screening area.

You may be asked to remove the contents from your carry-on bags for additional screening.

There are multiple screening counters at Sun Country Airlines DLH Terminal that will streamline the process and ensure a swift clearance.

After security screening, move to your designated departure gate as mentioned in your boarding pass.

In case you have a waiting time longer than usual, there’s free WiFi and reDLHing seating areas. There are plenty of shopping and dining options that keep you entertained during a long layover.

Sun Country Arrival Terminal DLH

Sun Country flight arrives at Terminal 1 of Duluth International Airport (DLH).

Passengers arriving from Mexico, Central America, the Caribbean, or Canada have to go through immigration and customs at Sun Country Airlines DLH Terminal.

The Customs Border Protection officer will verify your passport and other travel documents. The passport must remain valid for at least 6 months on the day of scheduled arrival.

After immigration, head to the baggage claim counter to pick up your luggage. For swift retrieval of your luggage, follow the signage for Sun Country Airlines to go to the designated carousel.

After you receive your baggage, head to the Customs Office to report regulated items. To save time at the airport, eligible passengers can download and fill out the Custom Declaration form via the Mobile Passport Control (MPC) app.

The due process may take time as the CBP officer may check the content inside the luggage.

After clearance, head to the Arrival Halls of Terminal 1 for onward travel. You will find here a car rental desk, hotel stay, tourist guide desk, and 24/7 customer support for a hassle-free process.

The arrival area also has multiple ATMs. and currency exchange counters for convenient access.

Sun Country Airlines Delayed or Damaged Baggage Service at DLH Airport

Passengers with a problem with delayed, damaged, or lost luggage, have access to special assistance at the dedicated Lost and Found counter at Sun Country Airlines DLH Terminal.

You must report the affected baggage to a Sun Country Airlines representative at Terminal 1.

Delayed baggage – The airline will issue passengers a file ID which is used to check the status of the claim on the airline’s Baggage Portal. Passengers must report the delayed baggage within 4 hours of arrival at DLH Terminal 1. For international travel, the delayed baggage report must be filed within 21 days of arrival.

Damaged baggage  – To report damage to your luggage, bring the luggage to the baggage claim area and show it to the airline’s representative. Next,

• The executive will evaluate the damage and assess the claim.
• After you submit the claim, you will receive a file ID which is used to track the status of your compensation.

Report Lost Items Onboard – Passengers who have lost items on board must contact the airline’s Lost and Found counter or simply call the airline’s executive.

Report Lost Items at the Airport – Passengers who have lost items at the airport must contact the TSA officials or visit the TSA website.

Travel Services Offered by Sun Country Airlines at DLH Airport Terminal

Sun Country Airlines offers last-minute travel services ensuring passengers efficiently manage their reservations for hassle-free travel. These services include:

• Changing/Canceling a reservation – Passengers can request the flight cancellation/change at the airport. Provided the request must be completed 60 minutes before scheduled departure. An airline penalty may be applicable.
• Redeem Sun Country flight voucher – Provide your 17-digit flight voucher code to one of the airline’s staff at Sun Country Airlines DLH Terminal. You can use the voucher to pay for additional legroom seats, upgrade flights, and pay for flight changes.
• Last-minute flight purchase – Sun Country offers last-minute tickets at discounted fares for flights within the US only. International travel is not available last minute. The ticket counter opens 3 hours before departure.
• Book best seats – Passengers can upgrade to Best Seats which comes with generous 34-inch legroom and three inches of recline. Best seats come with priority boarding and complimentary in-flight services.
• Airport check-in – The self-service check-in kiosk is available at Terminal 1 where passengers can obtain a boarding pass, submit bags, and request seat selection 60 minutes prior to departure.
• TSA Precheck – The expedited security screening is available at DLH where pre-approved passengers do not have to remove their shoes, belts, laptops, and 3-1-1 compliant liquid items.
• Traveling with children – Passengers traveling with infants can gate-check strollers without any fee. Seat selection would be offered to all parties to be seated together traveling on the same itinerary. The airline strives to offer a guaranteed seat (at least one seat) to children traveling with adults.
• Traveling with pets – Small dogs and cats can travel on flights within the US and are subject to a 100 USD fee per direction. Passengers traveling with service animals need to purchase an extra seat.

Flight Delay and Cancellation at Sun Country Airlines DLH Terminal

Passengers who have been denied boarding on Sun Country Airlines are entitled to compensation. However, passengers are entitled to compensation under the following conditions:

• Complied with the airline’s ticketing, check-in, and baggage requirements.
• If the flight is canceled.
• If flights have a smaller capacity with 60 seats or fewer.
• Passengers who are not offered any alternate flight.

Below is the overview of the compensation for Sun Country Airlines passengers traveling within the United States:

For international travel, the compensation would be:

Shopping/Dining Options at Sun Country Airlines DLH Terminal

Before boarding the flight why not indulge in some retail therapy at Sun Country Airlines DLH Terminal? Terminal 1’s shopping arcade offers a range of boutique shops and duty-free outlets including newsstands where passengers can shop for travel essentials and other luxury items.

Facilities/Amenities at Sun Country Airlines DLH Terminal

Travel to/from Sun Country Airlines Duluth International Airport Terminal is more than flight travel, it is an experience curated with amenities that cater to comfort and convenience.

Sun Country Airlines does not have an in-house lounge, but passengers have access to multiple shared lounges where a complimentary buffet and reDLHation await eligible members with a minimal fee.

Moreover, Terminal 1 also features amenities like pet relief areas, children’s play zones, ATMs, and currency and exchange counters that add layers of convenience to your travel.

Map For Sun Country Airlines Terminal Duluth International Airport (DLH)

Finding key contact points at Sun Country Airlines DLH Terminal is a breeze with our interactive map as mentioned below. This will help you identify amenities and service counters like check-in, security screening, departure gate, arrival hall, parking lots, and more.

Contact Sun Country Airlines DLH Terminal

Staying updated with the new developments in your flight schedule is a must as you need to get in touch regularly with the airline’s representative at Sun Country Airlines Duluth International Airport Terminal. Refer to the table below which will provide the phone number and the other social media handles where you can reach them directly:

From the moment you step into the Sun Country Airlines DLH Terminal, the airline will empower you with unlimited customer support alongside amenities that bring comfort, convenience, and peace of mind. Terminal 1 is synonymous with hassle-free travel that offers end-to-end service from check-in to baggage handling to boarding-related assistance. Plus, the last-minute additional services offered by the airlines give the optimal experience that any traveler can expect.

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